New
#1
BSOD, error 0x00000019 Bad Pool Header on start-up
*Typing from my phone as I cannot use my computer*
It all started yesterday when my laptop was suddenly shut down because the battery ran out.
When I started it back up again I got the Bad Pool Header BSOD. I tried to use the system repair, but it had no effect. I also tried CHKDSK /f :C,which found no errors, and Windows Memory Diagnostics which stated that everything was fine. I also tried to do a system restore to 2 days ago, but it did not help.
I was able to go into Safe Mode with internet which I did. While there I installed CCleaner as I got that recommended to me, and I cleaned files and registry.
This did not help, and suddenly I was no longer able to go into Safe Mode anymore :s The computer stops loading the Safe Mode at the "avgidsha.sys". I also can no longer do system restores as CCleaner seems to have removed the files necessary? >_<
I do not know what to do anymore and I am getting desperate. I have a lot of important files on the harddrive, such as my CV and pictures and movies of my puppy and other things I have photographed. Things that are very dear to me :/
Is there anyone who is able to either help me to fix the BSOD, or at least somehow tell me how/if I can save my files on to an external harddrive.
As I only have access to my phone and BIOS + Advanced Boot Options(including command prompt) I don't think that I can supply any other data than mobile photos of the computer screen? :/
I am incredibly grateful for any help that you can offer!
//Ambrose