Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Computer crashing ocasionally with blue screen, CPU hogging

08 Mar 2015   #1
skyle120

Windows 7 Professional 32 Bit
 
 
Computer crashing ocasionally with blue screen, CPU hogging

So lately my CPU has been constantly at 70%-90% because of "System Idle Process" and the computer aswell began to crash with a blue screen and shutting down.
I would appreciate any help, thanks


My System SpecsSystem Spec
.
08 Mar 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
BugCheck F4, {3, 8601ab38, 8601aca4, 82a52f60}

----- ETW minidump data unavailable-----
Probably caused by : smss.exe

Followup: MachineOwner
---------
smss.exe Windows process - What is it? says path not available ....
Quote:
Note: The smss.exe file is located in the folder C:\Windows\System32. In other cases, smss.exe is a virus, spyware, trojan or worm!
So I tried to check the path in your system, but it says .....
Attachment 352013
So the risk remains there.

Scan the system for possible virus infection with the following programs.
Let us know the results. Further troubleshooting might be needed depending on it.
My System SpecsSystem Spec
08 Mar 2015   #3
skyle120

Windows 7 Professional 32 Bit
 
 

Quote   Quote: Originally Posted by Arc View Post
Code:
BugCheck F4, {3, 8601ab38, 8601aca4, 82a52f60}

----- ETW minidump data unavailable-----
Probably caused by : smss.exe

Followup: MachineOwner
---------
smss.exe Windows process - What is it? says path not available ....
Quote:
Note: The smss.exe file is located in the folder C:\Windows\System32. In other cases, smss.exe is a virus, spyware, trojan or worm!
So I tried to check the path in your system, but it says .....
Attachment 352013
So the risk remains there.

Scan the system for possible virus infection with the following programs.
Let us know the results. Further troubleshooting might be needed depending on it.
Thanks you. all you know for further information when it's done downloading.
My System SpecsSystem Spec
.

Reply

 Computer crashing ocasionally with blue screen, CPU hogging




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Blue Screen + Dump Files - computer crashing
hey guys, i have acer aspire 2930Z and i had vista on it and the computer was loaded with junk i decided to upgrade him to windows 7 after i did he keep crashing and i dont know why. i have this dump files, can any one help me understad them?? thanks a lot. 061312-28438-01.dmp - download...
BSOD Help and Support
PC keeps crashing and getting Blue Screen
It doesn't matter what I'm doing, my pc could be idle and yet it crashes at least 3 - 4 times a day and some days not once. Someone please help me. Ever since I built this pc I've been having this problem. I've attached my Windows_NT6_BSOD_jcgriff2 and the perfmon.html file. I'm running an OEM...
BSOD Help and Support
Blue Screen 2057 Crashing
Hi there, I'm new to these forums but it seems to be the place to get some useful answers to Windows 7 problems. And I have a pretty big one at the moment! I have experienced the Blue Screen crash on loading up my computer in the last couple of days - it is an intermittent problem too so I've...
BSOD Help and Support
Crashing Without A Blue Screen
Windows 7 Ultimate Edition 64 bit Hello, I've been crashing... monitor turns off with computer still on, but nothing works. I have to force restart/shutdown with the buttons. I've cleared my drivers and used driver sweeper to help clean. After i restarted computer i applied updated drivers from...
BSOD Help and Support
Windows 7 keeps crashing, Blue screen ?
My pc has been crashing for the last week or so, i get the blue screen of death followed by a restart. Today i got the blue screen but no restart so i managed to get the codes from the blue screen Stop 0x0000008E(0xc0000005,0x82FEC837,0xA68377EC,0x00000000) Does anyone have any thoughts. I...
BSOD Help and Support
Crashing, Blue Screen
Hey! My computer has been all weird the last week or so. It started with some random crashes or freezing sometimes. But now everytime i start the computer i get a blue screen/or it frezes after just a couple of minutes of using it. Also, sometime when i start the computer, it says that i dont...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:40.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App