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Windows 7: Video Hardware error & igfxCUIService stops, crash & reboot....

08 Mar 2015   #1
AFJsvt

Win 7 64
 
 
Video Hardware error & igfxCUIService stops, crash & reboot....

New build. Win7 64 crashes & reboots randomly. Sometimes it will go for hours and then sometimes it will crash a few minutes after startup 3-4 times, consecutively. Under system reliability for every crash it shows:
  • Windows - Video Hardware error
  • igfxCUIService Module - Stopped Working

I've attached the debug file.
I've already changed the igfxCUIService compatability mode setting to run Windows 7.
Any help is greatly appreciated!


My System SpecsSystem Spec
.
08 Mar 2015   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Did you miss the instructions near the top of the page when you started this thread? A single .dmp file is insufficient to look into the problem.

Attachment 352051
My System SpecsSystem Spec
08 Mar 2015   #3
AFJsvt

Win 7 64
 
 

Debug file attached in the 1st post.
My System SpecsSystem Spec
.

09 Mar 2015   #4
AFJsvt

Win 7 64
 
 

Debug file attached to 1st post.
My System SpecsSystem Spec
10 Mar 2015   #5
AFJsvt

Win 7 64
 
 

Any help on this is greatly appreciated!
My System SpecsSystem Spec
11 Mar 2015   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800b75b4e0, fffff880061caf38, ffffffffc000009a, 4}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+7a3f38 )

Followup: MachineOwner
---------

3: kd> lmvm nvlddmkm
start             end                 module name
fffff880`05a27000 fffff880`06439000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Fri Feb 06 04:31:37 2015 (54D3B001)
    CheckSum:         009D4DDE
    ImageSize:        00A12000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Code:
Name	NVIDIA GeForce GTX 560 Ti
Unfortunately these 0x116 BSOD's are difficult to solve. Whats happening is the video driver is crashing, but then not recovering with the time frame designated by the operating system, causing the entire system to crash.

Please reinstall the latest stable driver - don't use BETA drivers - following this guide precisely:
NVIDIA Drivers - Avoid Problems

Reboot and monitor for further BSOD's.
My System SpecsSystem Spec
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 Video Hardware error & igfxCUIService stops, crash & reboot....




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