BSOD on startup, can't enter windows normally

rahmanabas · 08 Mar 2015

hi,

BSOD appears on startup when windows starts normally. I am running on Windows 7 Enterprise 32-bit in ACER Aspire 3820TG-624G64n

Technical information:
*** STOP: 0x00000116 (0x8881F510, 0x8F6B6960, 0x00000000, 0x00000002)

*** atikmpag.sys - Address 8F6B6960 base at 8F6B2000, Datestamp 4b11d841

Please advise me on what I should do. Thank you.

SGT Oddball · 09 Mar 2015

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 116, {89199008, 8f840960, 0, 2}
Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+4960 )
Followup: MachineOwner
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The problem is with your ATI graphics, if you can boot in safe mode unstall the ATI graphics driver and any catalyst stuff from add/remove programs, then see if you can boot normally, if so then go to ATI and get the lastest drivers for your card.