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Windows 7: BSOD playing DotA 2, error 0x0000003b

09 Mar 2015   #1
rubenclavs

Windows 7 Professional 64 bit
 
 

Hi,

I have upgraded my current PC and it was running fine for the past week.

Yesterday I played Hitman Blood Money and StarCraft II campaign for 6 hours straight.

Earlier morning, my brother used the pc and played DotA 2 and he got a BSOD error 0x0000003b.

We have restarted the system and played DotA 2 with bots and after 15 minutes of playtime, the same BSOD occur.

Please help and if you need additional information, please let me know.

Thank you.

Here is the error from Event Viewer:

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff80002e62a73, 0xfffff8800ab21050, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 030915-16645-01.

- Provider

[ Name] Microsoft-Windows-WER-SystemErrorReporting
[ Guid] {ABCE23E7-DE45-4366-8631-84FA6C525952}
[ EventSourceName] BugCheck

- EventID 1001

[ Qualifiers] 16384

Version 0

Level 2

Task 0

Opcode 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2015-03-09T19:39:12.000000000Z

EventRecordID 6585

Correlation

- Execution

[ ProcessID] 0
[ ThreadID] 0

Channel System

Computer CLAVANO-PC

Security


- EventData

param1 0x0000003b (0x00000000c0000005, 0xfffff80002e62a73, 0xfffff8800ab21050, 0x0000000000000000)
param2 C:\Windows\MEMORY.DMP
param3 030915-16645-01

Here is the Dump File:

PLEASE HELP ME


My System SpecsSystem Spec
.
11 Mar 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Dont use a BETA display driver.

Uninstall the installed display driver using DDU. Then install the CCC 14.4 WHQL only.

Let us know for any further BSOD after doing it.

* For any further BSOD, attach the complete data following the Blue Screen of Death (BSOD) Posting Instructions . A stray crash dump does not give a clear perspective.
My System SpecsSystem Spec
27 Mar 2015   #3
rubenclavs

Windows 7 Professional 64 bit
 
 

@Arc

I have uninstalled all AMD programs using AMD Uninstall Utility and using DD and installed AMD Catalyst 14.9 and still got the same errors.

I will now try installing AMD Catalyst 14.4 and try a few games and see if it still BSOD.

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c000001d, 0xfffff88011262c02, 0xfffff8800acdd8f0, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 032715-28173-01.

- System

- Provider

[ Name] Microsoft-Windows-WER-SystemErrorReporting
[ Guid] {ABCE23E7-DE45-4366-8631-84FA6C525952}
[ EventSourceName] BugCheck

- EventID 1001

[ Qualifiers] 16384

Version 0

Level 2

Task 0

Opcode 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2015-03-28T05:44:23.000000000Z

EventRecordID 22922

Correlation

- Execution

[ ProcessID] 0
[ ThreadID] 0

Channel System

Computer Clavano-PC

Security


- EventData

param1 0x0000003b (0x00000000c000001d, 0xfffff88011262c02, 0xfffff8800acdd8f0, 0x0000000000000000)
param2 C:\Windows\MEMORY.DMP
param3 032715-28173-01
My System SpecsSystem Spec
.

27 Mar 2015   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Please read post #2 again. You need to supply the required data.
My System SpecsSystem Spec
29 Mar 2015   #5
rubenclavs

Windows 7 Professional 64 bit
 
 

@Arc

I have installed the new beta driver 15.3 and I don't have crash on games but when doing web works, it crash for 1-2 seconds with driver errors. Since this is a beta driver, it should have some bugs, but it will be fixed on the WHQL. Looking forward to it.
My System SpecsSystem Spec
29 Mar 2015   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

If your issue is solved, mark this thread as solved.

But if you report for any further BSOD not complying with the Blue Screen of Death (BSOD) Posting Instructions then it will be your loss only.
My System SpecsSystem Spec
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