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Windows 7: BSOD upon wake-up Cache_Manager and others

23 Mar 2015   #21
GinW

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Memtest ran for 9 passes with no errors. Seatools ran quick&long scans, SMART tests with no errors.
Removed HotShield, Spybot, AVG. Edited hosts file.
Removed adware & tracking cookies. MSE is installed and running.
Enclosed is a new complete log just done.


My System SpecsSystem Spec
.
23 Mar 2015   #22
Gator

Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
 
 

Quote   Quote: Originally Posted by GinW View Post
Memtest ran for 9 passes with no errors. Seatools ran quick&long scans, SMART tests with no errors.
Removed HotShield, Spybot, AVG. Edited hosts file.
Removed adware & tracking cookies. MSE is installed and running.
Enclosed is a new complete log just done.
Ok I'll take a look and I'll post again to get some other eyes on this. Everyone busy lately
My System SpecsSystem Spec
23 Mar 2015   #23
GinW

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks. Appreciate it so much.
My System SpecsSystem Spec
.

23 Mar 2015   #24
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Hello GinW, I will see if I can be of some assistance. I have briefly looked at your dump files. I will show you what I have found. If I repeat anything Gator has suggested, please forgive me. However everything I have seen related to your NTFS and Fat file system. Any additional information you can give us would be helpful. Being a hardware guy, I always want as much detail about your hardware as I can get. It helps us to help you get to the bottom of things. This is what I normally give.
Please fill out your System Specs

information   Information
Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs

Also, could you give us any info on what you are using a FAT File system for? This is what I have found.

Code:
NTFS_FILE_SYSTEM (24)
    If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
    parameters are the exception record and context record. Do a .cxr
    on the 3rd parameter and then kb to obtain a more informative stack
    trace.
Arguments:
Arg1: 00000000001904fb
Arg2: fffff88006abecf8
Arg3: fffff88006abe550
Arg4: fffff800030e897f
Code:
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8000341c400, Address of the instruction which caused the bugcheck
Arg3: fffff8800cd4bed0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
 
OVERLAPPED_MODULE: Address regions for 'hiber_iaStor' and 'hiber_iaStor' overlap
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
iaStor is Intel's Raid driver but also contains their AHCI driver.

Code:
fffff880`0cd4b9f8  fffff880`04d43742Unable to load image \SystemRoot\system32\DRIVERS\avgidsdrivera.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avgidsdrivera.sys
*** ERROR: Module load completed but symbols could not be loaded for avgidsdrivera.sys
 avgidsdrivera+0x19742
avgidsdrivera is an AVG application Which I see has already been removed.

Code:
fffff880`0cb73ad8  fffff880`05019501Unable to load image \SystemRoot\system32\DRIVERS\bcmwl664.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for bcmwl664.sys
*** ERROR: Module load completed but symbols could not be loaded for bcmwl664.sys
 bcmwl664+0x13501


That is your Broadcom 802.11g Network Adapter - Dell Wireless 1390 WLAN Mini-Card

This is the info on the Broadcom driver you are using.

Code:
bcmwl664
start             end                 module name
fffff880`05070000 fffff880`0535f000   bcmwl664   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\bcmwl664.sys
    Image name: bcmwl664.sys
    Timestamp:        Thu Jan 21 21:30:58 2010 (4B591BF2)
    CheckSum:         002F8634
    ImageSize:        002EF000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
I believe it is safe to say it needs an update.

And finally,

Code:
CACHE_MANAGER (34)
    See the comment for FAT_FILE_SYSTEM (0x23)
Arguments:
Arg1: 0000000000050853
Arg2: fffff88003985528
Arg3: fffff88003984d80
Arg4: fffff800030ec97f
Debugging Details:
------------------

OVERLAPPED_MODULE: Address regions for 'hiber_iaStor' and 'hiber_iaStor' overlap
I hope this helps but it seems that almost everything is related to the file system or the iaStor ( Intel IRST) sata controller. I would normally recommend that you run the long and short tests with Seatools, but I see you have already done that. I would suggest you run check disk on your Mechanical Hard drives. Disk Check

Unless you are using Raid, I would also uninstall IRST from control panel>Programs and Features You could swap drivers first if you like to MSAHCI. But, it does not usually matter as MSAHCI is already there.

Due to so many errors and most of them are different error codes, is a sign of memory errors. But I see Gator has already had you run that. Gator has been on the correct path all along as I see it.

If you have any questions please feel free to ask.
My System SpecsSystem Spec
23 Mar 2015   #25
GinW

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I have no idea what is running a Fat File. This computer came with Windows 7 already installed in 2012.
What is IEST?
I'll look for mini-card update (however this computer is running wired thru a router) and run ckeckdisk again.

Do memory issues only affect on wake up from idle or sleep? there have been no blue screens during use, restarts or fresh boot ups.
My System SpecsSystem Spec
23 Mar 2015   #26
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

If you are asking about IRST it Intel Rapid Storage Technology. It is Intel's Raid driver but also containing their AHCI driver.
My System SpecsSystem Spec
23 Mar 2015   #27
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Am getting the same as essenbe and also a ref to Windows updates
Code:
SYMBOL_STACK_INDEX:  1
SYMBOL_NAME:  nt!FsRtlAcquireFileForCcFlushEx+3c
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: nt
IMAGE_NAME:  ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP:  54c996c8
IMAGE_VERSION:  6.1.7601.18738
STACK_COMMAND:  .cxr 0xfffff88006abe550 ; kb
FAILURE_BUCKET_ID:  X64_0x24_nt!FsRtlAcquireFileForCcFlushEx+3c
BUCKET_ID:  X64_0x24_nt!FsRtlAcquireFileForCcFlushEx+3c
ANALYSIS_SOURCE:  KM
FAILURE_ID_HASH_STRING:  km:x64_0x24_nt!fsrtlacquirefileforccflushex+3c
FAILURE_ID_HASH:  {85eb19c5-c5d1-f043-041b-134c111b9bf3}
Followup: MachineOwner
---------
Now if you want AVG gone then check in regedit > Admin > HKEYS LOCAL MACHINE and USER > Software look for any AVG stuff there right click it and delete but please back up the registry before you do anything see this it takes very little time to do but will wipe the AVG off the registry - except the back up of course which you can merge back if needed
Registry - Backup and Restore

I don't see a chkdsk anywhere either you could run that too
http://www.sevenforums.com/tutorials/433-disk-check.html < if necessary include the /f and /r in the command line as per Option2


There is something you can do as well and that is clean up and tidy the updates on the drive but see about the other stuff first.
My System SpecsSystem Spec
24 Mar 2015   #28
GinW

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Windows update is turned off because I don't want the update that caused boot loop problems for some people. I am doing them manually until a fix is issued. Yes, I will do that with AVG.
Ran chkdsk several times and again yesterday- No errors. And scandsk-again all good.
Ran Memtest, repeatly, Seatools, Furmark (the graphic card test), Whole computer virus scan with MSE-all good, No errors or viruses.
Do you have any idea or clues about what I could look for to find what's running a fat_file system?
There are no external drives, nothing in the card readers or usb connected except the usb the runs the mouse and keyboard.
My System SpecsSystem Spec
24 Mar 2015   #29
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

I really have no idea about the FAT file system. I assumed it may be a USB flash drive you use occasionally that was doing it.f course, with a Dell I recall they do have am OEM partition that is encoded with a FAT file system. You may be able to find that in Disk Management. I am not saying that is the cause, just it is a possibility.
My System SpecsSystem Spec
24 Mar 2015   #30
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

First of all thank you for filling in your specs. Those specs are always need to help fix computers.

Now some questions.

Are you still having BSOD?

Now to make lives easier could you list exactly all the test you have already done and results. You have done so many test the list would be very handy.

Example:
Memorytest 86+ passed 8 continues passes.

Remember I only have 3 brain cells and a list would help.
My System SpecsSystem Spec
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 BSOD upon wake-up Cache_Manager and others




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