BSOD playing videos (atikmpag.sys), uploaded debug log

stefan018 · 10 Mar 2015

Hello,

I keep having errors at random times while playing tv shows or movies in KMplayer. Theres a black screen when error occurs and movie continues playing but the screen is black and I only hear sound. When I exit and start another movie PC crashes and I get BSOD. As I mentioned I have uploaded crash report and am waiting for a solution cause it's driving me crazy. EDIT: atikmpag.sys is shown on BSOD

Laith · 10 Mar 2015

The problem is caused by your graphics driver. Run Display Driver Uninstaller(DDU)
Make sure you tick the Uninstall C:/AMD and C:/NIVIDA folders while you are in DDU when you are done running DDU install your graphics driver again and you should be good to go! This is the guide for DDU: Drivers - Clean Left over Files after Uninstalling

stefan018 · 16 Mar 2015

Laith, the first thing I did was uninstalling drivers with ddu in safe mode but that didn't fix it. I browsed a little and found a guide to manual delete, folders plus registry entries and that did the trick. Since then I haven't had a single BSOD.