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Windows 7: New build BSODs

09 Mar 2015   #1
stickyjam

7 64 bit
 
 
New build BSODs

Hello all,

My new build PC has now BSOD'd several times in just a few days.

I've followed the sticky and uploaded the file.

Any help would be most appreciated.

EDIT: Another BSOD(again I'd left the computer to go eat dinner came back and it had restarted)..

_68.zip is latest, containing 7th dump.


My System SpecsSystem Spec
.
09 Mar 2015   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Hello, stickyjam and welcome to the Forums. I will try to help you with your BSOD problem. You had several dump files and all were basically the same thing.

Code:
KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in.  Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: fffff6fc40019f00, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000009d, error status (normally i/o status code)
Arg3: 00000001c807cbe0, current process (virtual address for lock type 3, or PTE)
Arg4: fffff880033e0000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
Debugging Details:
 
ERROR_CODE: (NTSTATUS) 0xc000009d - STATUS_DEVICE_NOT_CONNECTED
DISK_HARDWARE_ERROR: There was error with disk hardware
Code:
CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa80095e5270, Terminating object
Arg3: fffffa80095e5550, Process image file name
Arg4: fffff80002f97f40, Explanatory message (ascii)
Debugging Details:
------------------
----- ETW minidump data unavailable-----
PROCESS_OBJECT: fffffa80095e5270
IMAGE_NAME:  csrss.exe
DEBUG_FLR_IMAGE_TIMESTAMP:  0
MODULE_NAME: csrss
FAULTING_MODULE: 0000000000000000 
PROCESS_NAME:  csrss.exe
EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.
BUGCHECK_STR:  0xF4_IOERR
Your system specs only list a Samsung SSD. Please install the Samsung toolbox and see the status of the hard drive. You are having the SSD disconnecting and read errors. I would also suggest you check the cables to the drive and make sure you have a good connection. You may even try changing the sata cable.
My System SpecsSystem Spec
10 Mar 2015   #3
stickyjam

7 64 bit
 
 

Quote   Quote: Originally Posted by essenbe View Post
Hello, stickyjam and welcome to the Forums. I will try to help you with your BSOD problem. You had several dump files and all were basically the same thing.

Code:
KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in.  Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: fffff6fc40019f00, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000009d, error status (normally i/o status code)
Arg3: 00000001c807cbe0, current process (virtual address for lock type 3, or PTE)
Arg4: fffff880033e0000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
Debugging Details:
 
ERROR_CODE: (NTSTATUS) 0xc000009d - STATUS_DEVICE_NOT_CONNECTED
DISK_HARDWARE_ERROR: There was error with disk hardware
Code:
CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa80095e5270, Terminating object
Arg3: fffffa80095e5550, Process image file name
Arg4: fffff80002f97f40, Explanatory message (ascii)
Debugging Details:
------------------
----- ETW minidump data unavailable-----
PROCESS_OBJECT: fffffa80095e5270
IMAGE_NAME:  csrss.exe
DEBUG_FLR_IMAGE_TIMESTAMP:  0
MODULE_NAME: csrss
FAULTING_MODULE: 0000000000000000 
PROCESS_NAME:  csrss.exe
EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.
BUGCHECK_STR:  0xF4_IOERR
Your system specs only list a Samsung SSD. Please install the Samsung toolbox and see the status of the hard drive. You are having the SSD disconnecting and read errors. I would also suggest you check the cables to the drive and make sure you have a good connection. You may even try changing the sata cable.
Samsung Magician software reports "good" .
I shutdown and swapped SATA cables prior to watching the walking dead on my computer, BSOD 10 minutes into it. Can upload new .dmp when home from work but it was same message type.

I'll do a memtest later too
My System SpecsSystem Spec
.

10 Mar 2015   #4
stickyjam

7 64 bit
 
 

2 hours of memtest86 returned nothing.

Played around swapping drivers about...

Positive effect, no bluescreens.
Negative(is it?) effect my Samsung 850 now shows as an SCSI drive.

Googling this doesn't seem very common.

Bit too soon to say the BSODs are gone for good but dunno about this SCSI business(presumably this would be better asked on another section)
My System SpecsSystem Spec
10 Mar 2015   #5
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

The SCSI does not mean anything. All 4 of my Samsung drives in this computer say the same thing. The good news is no BSODs. If you get another one, upload the files again. If you run memtest86+, I'll include the instructions I always give of how to do it. But, I am not asking you to do it. If you are not having BSODs, I say leave it alone.

Please Run Memtest86+

information   Information
Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip

Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask
My System SpecsSystem Spec
16 Mar 2015   #6
stickyjam

7 64 bit
 
 

unfortunately back again.

I don't believe it created a .dmp file this time though? I attached the .zip as usual though.

It literally just bluescreened but I cannot find it in event viewer, it mentions the shutdowns were unexpected but no crash reason? I'm not famililar with this at all though. Screenshot attached. Shutdown was ~14.47

There does seem to be consistent \Device\RaidPort0 reset warnings. I'm not sure if that's normal.

I'm having regrets building this PC now!
My System SpecsSystem Spec
16 Mar 2015   #7
stickyjam

7 64 bit
 
 

To add: I'd previously done 2 passes of memtest as an IRL friend said that'd likely be enough(it took well over an hour to do the 2 passes, so it seems i'm looking at 4 odd hours... I'll give it 8 passes over night.
My System SpecsSystem Spec
16 Mar 2015   #8
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

I notice also you are getting some errors fro AI Suite. Please go to add/remove programs in Control Panel and remove AI Suite then see if you can run this utility which should remove the left over pieces. AI Suite II uninstall cleaner

Also please make sure your system is set for small memory dumps Dump Files - Configure Windows to Create on BSOD

Please also remove Intel Rapid Storage Technology (IRST) from add/remove programs in control panel.
My System SpecsSystem Spec
16 Mar 2015   #9
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Quote   Quote: Originally Posted by stickyjam View Post
To add: I'd previously done 2 passes of memtest as an IRL friend said that'd likely be enough(it took well over an hour to do the 2 passes, so it seems i'm looking at 4 odd hours... I'll give it 8 passes over night.
8 Passes of memtest will usually take you about 9.5-10 hours with 8 GB of ram. Please do it this way:
Please Run Memtest86+

information   Information
Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip

Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes all run at the same time to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask
My System SpecsSystem Spec
16 Mar 2015   #10
stickyjam

7 64 bit
 
 

Quote   Quote: Originally Posted by essenbe View Post
I notice also you are getting some errors fro AI Suite. Please go to add/remove programs in Control Panel and remove AI Suite then see if you can run this utility which should remove the left over pieces. AI Suite II uninstall cleaner

Also please make sure your system is set for small memory dumps Dump Files - Configure Windows to Create on BSOD

Please also remove Intel Rapid Storage Technology (IRST) from add/remove programs in control panel.
Strange AI suit isn't even listed in the control panel, Can only guess I either removed it myself or I'm being blind and it's under a different name.
My System SpecsSystem Spec
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