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Windows 7: 0X00000116 When start PC first time

11 Mar 2015   #1
Stern

Windows 7 Pro x64
 
 
0X00000116 When start PC first time

Always when I start my PC first time I get 0X00000116 blue screen at windows logo. After that computer restarts and boots perfectly. Does not matter how many times I restart computer after that - it starts fine.
If I will disconnect it from power source and start it again - blue screen.

I did follow this instruction - no luck.
BSOD playing Dota 2 or Counter Strike: GO, error 0x00000116(nvkflt.sys

If I remove my Nvidia card and start computer on my Intel Integrated Graphichs - no blue screen.

Motherboard: Gigabyte GA-G31M-ES2L v1
GPU: NVIDIA GeForce 9800 GT
CPU: Intel Core 2 Duo E7600, 2933 MHz (11 x 267)
Windows 7 Ultimate x86


My System SpecsSystem Spec
.
11 Mar 2015   #2
derekimo

Microsoft Community Contributor Award Recipient

 
 

Unfortunately you need to get a legitimate install before any further help can be provided.

You have an OEM install on a retail motherboard,

Code:
Host Name:                 7X86-PC
OS Name:                   Microsoft Windows 7 Ultimate 
OS Version:                6.1.7601 Service Pack 1 Build 7601
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          7x86
Registered Organization:   
Product ID:                00426-OEM-8992662-00006
Original Install Date:     12/25/2013, 22:11:48
System Boot Time:          3/11/2015, 19:10:56
System Manufacturer:       Gigabyte Technology Co., Ltd.
System Model:              G31M-ES2L
System Type:               X86-based PC
Counterfeit installations such as yours contained heavily modified code that causes the installation to behave it unexpected ways. Analysing BSOD's and determining their causes on these sorts of installations is very unreliable. For this reason, many analysts won't attempt it.

My recommendation is to install a genuine Windows 7. This will minimise the problems you are experiencing, and make subsequent diagnosis of BSOD's far more reliable. Once you are running a genuine Windows 7 installation, and are still experiencing BSOD's, we will be happy to help you solve them
My System SpecsSystem Spec
11 Mar 2015   #3
Stern

Windows 7 Pro x64
 
 

This windows was installed on different system, I just put HDD to my PC and reinstalled Chipset drivers. Looks like something is still wrong. Ok. I will reinstall windows!
My System SpecsSystem Spec
.

11 Mar 2015   #4
derekimo

Microsoft Community Contributor Award Recipient

 
 

Yeah, that would do it, have fun with the install.
My System SpecsSystem Spec
11 Mar 2015   #5
Chris2005

Windows 10 Home x64
 
 

Yea, I myself run an OEM system builders copy of Windows 7 on my own computer, so it's a genuine license, bought it on Amazon. Since retail copies are no longer sold.

So my Product ID also contains "OEM" in it, since that's what I bought for my computer. How would that make it not genuine? Technically, system builder is if you're building the computer (as the OEM) for someone else to then be resold to that person. If I understand it correctly.
My System SpecsSystem Spec
11 Mar 2015   #6
Stern

Windows 7 Pro x64
 
 

So I just reinstalled Windows with Produkt Key from the sticker on the tower. I am getting the same blue screen! I have not even installed anything else yet. No drivers on any other software.
Maybe the problem is in motherboard-videocard compatibility? I updated BIOS on motherboard already. Same blue screen...
My System SpecsSystem Spec
11 Mar 2015   #7
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by Chris2005 View Post
Yea, I myself run an OEM system builders copy of Windows 7 on my own computer, so it's a genuine license, bought it on Amazon. Since retail copies are no longer sold.

So my Product ID also contains "OEM" in it, since that's what I bought for my computer. How would that make it not genuine? Technically, system builder is if you're building the computer (as the OEM) for someone else to then be resold to that person. If I understand it correctly.
Yours is a system builder and will have a different string of numbers in this,

Code:
00426-OEM-8992662-00006
Those numbers in that one are only for ACER/GATEWAY/PACKARD.

So it's not the "OEM' that was flagged but the corresponding numbers.
My System SpecsSystem Spec
11 Mar 2015   #8
Chris2005

Windows 10 Home x64
 
 

I'm not an expert as many of the others, who can properly analyze a dump file, but BlueScreenView highlights these three files from your second dump file:


The first set of dump files have these highlighted:


Quote   Quote: Originally Posted by derekimo View Post
Those numbers in that one are only for ACER/GATEWAY/PACKARD.

So it's not the "OEM' that was flagged but the corresponding numbers.
Ah, ok. Yea, mine starts with 00359.
My System SpecsSystem Spec
12 Mar 2015   #9
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by Stern View Post
So I just reinstalled Windows with Produkt Key from the sticker on the tower. I am getting the same blue screen! I have not even installed anything else yet. No drivers on any other software.
Maybe the problem is in motherboard-videocard compatibility? I updated BIOS on motherboard already. Same blue screen...
Yeah, that looks like a system builder product key so you're good.

It's flagging your video card driver, but it's the basic windows installer driver from 2009,

Code:
Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Thu May 14 13:48:07 2009 (4A0C8387)
    CheckSum:         00B1940A
    ImageSize:        00B07B00
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Try finishing your windows updates, there will be a newer one offered in there if you keep checking.
My System SpecsSystem Spec
12 Mar 2015   #10
Stern

Windows 7 Pro x64
 
 

Ok. I will. I had this Videocard installed in different PC (Acer Veriton M261) and have not had any problems. I think that problem is not in drivers, it is in videocard (maybe I have to update BIOS on videocard?)

Anyway, I will install all the Windows updates and drivers from Nvidia web site and will see what it does.
My System SpecsSystem Spec
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 0X00000116 When start PC first time




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