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BSOD Unknown cause
I have tried everything i can think of other than formatting which i am trying to avoid! If you could shed some light on this it would be greatly appreciated!
I have tried everything i can think of other than formatting which i am trying to avoid! If you could shed some light on this it would be greatly appreciated!
Additional information is required - not just .dmp files.
1. Download the DM Log Collector application to your desktop by clicking the link below
DM Log Collector.exe
2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.
Here is the additional info
Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 19, {20, fffffa8010b1a610, fffffa8010b1aa20, 4410010} *** WARNING: Unable to verify timestamp for FileLock.sys *** ERROR: Module load completed but symbols could not be loaded for FileLock.sys Probably caused by : FileLock.sys ( FileLock+236b ) Followup: MachineOwner --------- 6: kd> lmvm Filelock start end module name fffff880`0119d000 fffff880`011ad000 FileLock T (no symbols) Loaded symbol image file: FileLock.sys Image path: \SystemRoot\system32\DRIVERS\FileLock.sys Image name: FileLock.sys Timestamp: Thu Mar 25 21:22:49 2010 (4BAB4081) CheckSum: 00019086 ImageSize: 00010000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4The problem in both BSOD's is caused by the outdated version of File Lock Pro. Either update the software, or uninstall it.Code:Start Menu\Programs\GiliSoft\File Lock Pro Public:Start Menu\Programs\GiliSoft\File Lock Pro Public
Site:
Encryption Software, Video/Audio Editing Software, System Optimize Software Free Download - Gilisoft