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Windows 7: BSOD's for the last 3 Months, were spaced out but now more regular

13 Mar 2015   #1
mcderd

Windows 7 64 bit
 
 
BSOD's for the last 3 Months, were spaced out but now more regular

Hello,

I have been getting BSOD's for about three months spaced a couple of weeks apart, about 6 weeks ago I got two on consecutive days, so had PC apart, reseated cables,and changed my RAM.

It's been OK for about 6 weeks then yesterday I suffered another BSOD, removed all USB entries in device manager, then today I have been using PC since 10am until about 6pm, no problems, I left it during the evening with about three browser windows open, went to close the windows abd shut the PC down, and as soon as I moved my mouse to close a browser window I had another BSOD (cant remember if I got as far as clicking the red X?).

I have uploaded my debug file, I do hope someone can help me?

Thanks in advance.

mcderd


My System SpecsSystem Spec
.
13 Mar 2015   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff800035be576, fffff88003a90960, 0}

*** WARNING: Unable to verify timestamp for cbfltfs.sys
*** ERROR: Module load completed but symbols could not be loaded for cbfltfs.sys
Probably caused by : cbfltfs.sys ( cbfltfs+164ae )

Followup: MachineOwner
---------

1: kd> lmvm cbfltfs
start             end                 module name
fffff880`0419f000 fffff880`041c5000   cbfltfs  T (no symbols)           
    Loaded symbol image file: cbfltfs.sys
    Image path: cbfltfs.sys
    Image name: cbfltfs.sys
    Timestamp:        Wed Jan 02 20:52:39 2013 (50E40A6F)
    CheckSum:         000301B4
    ImageSize:        00026000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update the Cloudfogger driver. If no update is available, uninstall this application.

https://www.cloudfogger.com/en/download/
My System SpecsSystem Spec
14 Mar 2015   #3
mcderd

Windows 7 64 bit
 
 

Thanks Golden,

It does not seem like there is an option to update drivers for Cloudfogger, so I noted details of cbfltfs.sys file, I uninstalled Cloudfogger, then reinstalled, unfortunately the cbfltfs.sys file has the same version number!

So I guess I need to look for alternative software that does the same job?
My System SpecsSystem Spec
.

14 Mar 2015   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Yes, unfortunately that seems to be the only option. You could try contacting the developer and see if they might have a solution too.
My System SpecsSystem Spec
14 Mar 2015   #5
mcderd

Windows 7 64 bit
 
 

Its strange as I ran it for ages without any BSOD's its also been installed on my wife's PC for the same period of time with no issues.

I have looked at a couple of supposed alternatives, but they do not work in the same way (Cloudfogger also has an Andriod app so I can access file from my phone/tablet)

I will keep looking.
My System SpecsSystem Spec
14 Mar 2015   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Please run MSINFO, and save the .nfo file and upload it here. I'll see if I can dig a bit deeper to understand the issue.
My System SpecsSystem Spec
15 Mar 2015   #7
mcderd

Windows 7 64 bit
 
 
MSINFO File

Thanks Golden,

I have unloaded a zip containing the MSINFO .nfo file for my PC

mcderd
My System SpecsSystem Spec
15 Mar 2015   #8
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

OK. Can you also locate the eventlog, and load that here as a .txt file? Might be easier just to follow this:

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

My System SpecsSystem Spec
15 Mar 2015   #9
mcderd

Windows 7 64 bit
 
 

Golden, I am out all day today, I have uploaded a DM Log Collector file with my first post, but can do it again when I get home.

mcderd
My System SpecsSystem Spec
15 Mar 2015   #10
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Yeah, the first one only had some of the info, not all.
My System SpecsSystem Spec
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 BSOD's for the last 3 Months, were spaced out but now more regular




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