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Windows 7: Black Screen of Death combined with desktop freezing

13 Mar 2015   #11
Chris2005

Windows 10 Home x64
 
 

I've had that happen before myself.


My System SpecsSystem Spec
.
13 Mar 2015   #12
JoshL90

Windows 7 Professional x64
 
 

Does the computer need to be on 24 hours straight when the Driver verifier is running?
My System SpecsSystem Spec
14 Mar 2015   #13
Chris2005

Windows 10 Home x64
 
 

That I don't know... sorry.

My computer is always on, unless I'm cleaning it out, the power is out, etc.
My System SpecsSystem Spec
.

14 Mar 2015   #14
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Quote   Quote: Originally Posted by JoshL90 View Post
Should I do a small or kernel dump file?
Small
My System SpecsSystem Spec
14 Mar 2015   #15
JoshL90

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by Golden View Post
Quote   Quote: Originally Posted by JoshL90 View Post
Should I do a small or kernel dump file?
Small
Okay, I did the small dump but it still is showing that no dump files pull up when I do the dm log collector
My System SpecsSystem Spec
14 Mar 2015   #16
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Quote   Quote: Originally Posted by JoshL90 View Post
Quote   Quote: Originally Posted by Golden View Post
Quote   Quote: Originally Posted by JoshL90 View Post
Should I do a small or kernel dump file?
Small
Okay, I did the small dump but it still is showing that no dump files pull up when I do the dm log collector
Read post #5 again - you need to force a crash with Driver Verifier first.
My System SpecsSystem Spec
14 Mar 2015   #17
JoshL90

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by Golden View Post
Quote   Quote: Originally Posted by JoshL90 View Post
Quote   Quote: Originally Posted by Golden View Post
Small
Okay, I did the small dump but it still is showing that no dump files pull up when I do the dm log collector
Read post #5 again - you need to force a crash with Driver Verifier first.
Ok and I need to leave the computer running for 24 hours straight?
My System SpecsSystem Spec
14 Mar 2015   #18
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Just use your computer as you normally would.
When or if you get a BSOD post the logs as requested.
Those logs will give Golden needed information.
My System SpecsSystem Spec
14 Mar 2015   #19
JoshL90

Windows 7 Professional x64
 
 

And I'm selecting all of the drivers that are not Microsoft Corporation?
My System SpecsSystem Spec
14 Mar 2015   #20
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Quote   Quote: Originally Posted by JoshL90 View Post
And I'm selecting all of the drivers that are not Microsoft Corporation?
Yes.
My System SpecsSystem Spec
Reply

 Black Screen of Death combined with desktop freezing




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