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Windows 7: BSODs with no specific pattern -- ntkrnlmp.exe

18 Mar 2015   #11
newb2745

Windows 7 Professional x64
 
 

As for the chipset driver question -- setup runs just fine. I restart the computer. When I check device manager, it still reports those two drivers as missing / not recognized.

Graphics Driver BSOD: When I use BlueScreenView, the driver listed is atikmdag.sys. (atikmdag.sys+39d30, ATI Radeon Kernel Mode Driver). When I use WinDbg, I just see ntkrnlmp.exe?


My System SpecsSystem Spec
.
18 Mar 2015   #12
derekimo

Microsoft Community Contributor Award Recipient

 
 

Yep,

Code:
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
 atikmdag+0x39d30
Same version,

Code:
 Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Thu Nov 20 18:30:27 2014 (546EA3C3)
    CheckSum:         0121F198
    ImageSize:        01284000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Try an earlier version, and run the tool every time you upload because it gives updated reports.

You need to run a few commands to see that driver in WinDbg.

Normally BlueScreenView is pretty basic.
My System SpecsSystem Spec
18 Mar 2015   #13
newb2745

Windows 7 Professional x64
 
 

Will do. I'll report back with what I find.

Quote   Quote: Originally Posted by derekimo View Post

Try an earlier version, and run the tool every time you upload because it gives updated reports.
Which tool??
My System SpecsSystem Spec
.

18 Mar 2015   #14
derekimo

Microsoft Community Contributor Award Recipient

 
 

The upload tool that collects the info like in your first post.
My System SpecsSystem Spec
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 BSODs with no specific pattern -- ntkrnlmp.exe




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