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Windows 7: Dell Latitude E6410- If is idle for a while I get BSOD - why ?

17 Mar 2015   #1
jmbruegge

32 windows 7 ultimate, service pack 1
 
 
Dell Latitude E6410- If is idle for a while I get BSOD - why ?

Have a Dell Latitude E6410 - If the laptop sits idle for a while (about 10 or so minutes) I get the BSOD. Not sure if it is related to the hibernation or not. Have a few new AC adapters I bought for it, but can't confirm that is the problem. Have read about hibernation causing an issue, but wanted to get the thoughts of the forum based on what the log collector shows. Thank you for all help !! JB

I am attaching a picture of the BSOD as well.


My System SpecsSystem Spec
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17 Mar 2015   #2
oneextraid

Windows 7 SP1 x64
 
 

I have an E6410 running Windows 7 Pro x64 with no issues at all.

Have you checked your drivers to ensure current versions?
My System SpecsSystem Spec
17 Mar 2015   #3
Chris2005

Windows 10 Home x64
 
 

There are no dump files present.

Follow it: Dump Files - Configure Windows to Create on BSOD

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded). Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Don't run any disc cleanup program before you upload another zip.

The INTERNAL_POWER_ERROR bug check has a value of 0x000000A0. This bug check indicates that the power policy manager experienced a fatal error.
My System SpecsSystem Spec
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17 Mar 2015   #4
jmbruegge

32 windows 7 ultimate, service pack 1
 
 

Chris2005 - I will try this and post when I get it again. THX
My System SpecsSystem Spec
17 Mar 2015   #5
oneextraid

Windows 7 SP1 x64
 
 

Just noticed that you are at A01 BIOS. There are newer versions up to A16. I am at A10. Might review the BIOS updates to find what they fixed.
My System SpecsSystem Spec
17 Mar 2015   #6
jmbruegge

32 windows 7 ultimate, service pack 1
 
 

Not overly tech savvy(some), but what is best way to update the BIOS ?
My System SpecsSystem Spec
17 Mar 2015   #7
oneextraid

Windows 7 SP1 x64
 
 

Are you familiar with a tool called Rufus that creates bootable USB drives?
My System SpecsSystem Spec
17 Mar 2015   #8
Chris2005

Windows 10 Home x64
 
 

Even I'm still a little touchy when it comes to updating the BIOS... because one wrong move and you have yourself a nice paperweight, depending on your motherboard... I think mine has the ability to hold two, one is usually for backup.
My System SpecsSystem Spec
17 Mar 2015   #9
jmbruegge

32 windows 7 ultimate, service pack 1
 
 

Never heard of Rufus. is it an easy program?
My System SpecsSystem Spec
17 Mar 2015   #10
jmbruegge

32 windows 7 ultimate, service pack 1
 
 

Once i get bsod i will repost info shortly.
My System SpecsSystem Spec
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 Dell Latitude E6410- If is idle for a while I get BSOD - why ?




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