Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD 0x0000009c and 0x00000124

18 Mar 2015   #1
tmtz

Win 7 pro 64bit
 
 
BSOD 0x0000009c and 0x00000124

I had a machine that was giving me some issues for some time and the user complained enough to get a new machine. I am still having problems with the machine even after a fresh win7 pro 64 bit install. I have changed out the power supply. Changed the RAM, changed the hd and still having issues. It would sometimes restart while I was doing the instillation. When ever I finally got done with the instillation the pc would lock up and I would have to restart it. Now Iam getting a BSOD error. Any help would be appreciated

Motherboard: intel dp55wb
Video:Nvidia GeForce 8400GS
RAM: 8GB patriot
HD: 80gb wd800jd
PSU: HEC-500TE-2WX


My System SpecsSystem Spec
.
18 Mar 2015   #2
Chris2005

Windows 10 Home x64
 
 

Analzying the latest dump file, returned a 124 bugcheck...

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8007910028, f2000000, 10005}

Probably caused by : GenuineIntel

Followup: MachineOwner
---------
The WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124. This bug check indicates that a fatal hardware error has occurred.

If you are overclocking try resetting your processor to standard settings and see if that helps.

If you continue to get BSOD here are some more things you may want to consider.

This is usually heat related, defective hardware, memory or even processor though it is "possible" that it is driver related (rare).

A "stop 0x124" is fundamentally different to many other types of blue screens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.

Generic "Stop 0x124" Troubleshooting Strategy:
Stop 0x124 - what it means and what to try

Your BIOS appears out of date, not by much:

Quote:
BIOS Version: Intel Corp. WBIBX10J.86A.0333.2012.0129.2308, 1/29/2012
The latest version appears to be 336:
https://downloadcenter.intel.com/sea...p+Board+DP55WB

However, I'd wait to get a second opinion on the BIOS, because that can tank a motherboard, especially if there are no backup features for the motherboard.

For Memory testing:

Download and run MemTest86+ to test your RAM. RAM - Test with Memtest86+

Note   Note


Run MemTest86+ for at least 8 passes. Ideally set it off before you go to bed and leave it overnight, we're looking for zero errors here. A single error will show something's going bad with your RAM.


Report back with the MemTest86+ results.
My System SpecsSystem Spec
18 Mar 2015   #3
Chris2005

Windows 10 Home x64
 
 

The 0x9c is a Machine Check Exception. A Machine Check Exception (MCE) is a type of computer hardware error that occurs when a computer's central processing unit detects a hardware problem.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9C, {0, fffff88002fddb70, 0, 0}

Probably caused by : intelppm.sys ( intelppm!MWaitIdle+19 )

Followup: MachineOwner
---------
In short, intelppm.sys is a Microsoft Intel processor driver that should be located in the C:\Windows\System32\drivers directory. The intelppm.sys process is part of Microsoft Windows.
My System SpecsSystem Spec
.

19 Mar 2015   #4
tmtz

Win 7 pro 64bit
 
 

For Memory testing:

Download and run MemTest86+ to test your RAM. RAM - Test with Memtest86+

Note   Note


Run MemTest86+ for at least 8 passes. Ideally set it off before you go to bed and leave it overnight, we're looking for zero errors here. A single error will show something's going bad with your RAM.


Report back with the MemTest86+ results.[/QUOTE]

I had ran a memtest before I re-installed Win7 on the machine with 10 passes and found no error, but whenever I reinstalled Win7 the pc would shutdown and beep 3 times memory error so I installed one 8 gb memory stick and the beeping has stopped. I had originally updated to the latest BIOS and though I would put the old one on there but that did not work. I will go into he BIOS and see if the cpu is overclocked and try the 0x124 steps you posted.
My System SpecsSystem Spec
13 May 2015   #5
tmtz

Win 7 pro 64bit
 
 

Ok its been awhile but I had ran a memtest 10 passes no issues. Went ahead and changed out the RAM with another pc that has the same board and the other pc has been running good so that throws out the RAM issue. I installed a brand new video card Nvidia GeForce 8400GS and brand new psu but still freezes up and bsods. Iam really thinking that its the mobo but before I do I want to make absolutely sure. i ran another scan
My System SpecsSystem Spec
Reply

 BSOD 0x0000009c and 0x00000124




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD playing Browser Games, error 0x00000124;0x000000c4;0x0000009c
I got Asus A42JA notebook, and after a few hours about 2 hours playing browser games and surfing the internet my Laptop got crashed, I don't know what's wrong with it and it got a different kind of BSOD. here is the dmp files and the other files that i get when i use SF diagnostic tool, i have run...
BSOD Help and Support
BSOD while in Photoshop CS5,error 0x0000009c, error 0x00000124
hello guys! After a year of daily BSODs with errors 0x0000009c and 0x00000124 i decided to ask for your help. I am having them mainly while drawing in Photoshop Cs5 and on idling. It would be nice if someone could help me.. My System Spec: cpu: i7 970 3.2Ghz Motherboard: Asus Sabertooth X58...
BSOD Help and Support
BSOD 0x00000101 and 0x0000009c
I made a post a while ago that never got resolved because I couldn't retrieve the error reports from my PC. It's been a couple weeks but was finally able to get them off my PC. Could someone take a look at my thread and let me know if they can see what's causing my PC to BSOD? Perfmon/error reports...
BSOD Help and Support
BSOD Notebook [ASUS A42JC] Error 0x0000009c & 0x00000124
hey guys :) my notebook ASUS A42JC is having BSOD problem; Code Error 0x0000009c & 0x00000124 this BSOD will come when : 1) watching video (like Youtube,VLC,WMP,and many more) 2) play game (every all game will get BSOD !) 3) open mp3 music (like Winamp,AIMP 3,Itunes,Etc) 4) browsing or...
BSOD Help and Support
BSOD on Battlefield 3, code 0x0000009C
hi guys, a few weeks ago I started playing the BF3 beta. all went well for a couple of days, and then something happened. i have no idea what, but all of the sudden i started getting BSOD, freezing up my entire pc, with some weird noice. This happened every time, after about 5-10 minutes...
BSOD Help and Support
BSOD 0x0000009c help
Hi guys and girls, I got this BSOD and ive been messing around inside and i think it is the sata cables inside. so if you could help me? heres the code: 0x0000009C (0x00000004,0x80146270,0xB2000000,0x00070F0F) Thanks
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 14:04.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App