BSOD playing Left 4 Dead


  1. Posts : 1
    Windows 7 Pro 64 bit
       #1

    BSOD playing Left 4 Dead


    This computer has had BSOD problems for a long time. I'm not sure if they are all related. I removed a problematic stick of memory about a year ago and that seemed to do the trick. Over the last month I've had a couple BSODs or complete lockups where I lose all responsiveness and the video freezes.

    Lately the BSODs have been occurring while playing Left 4 Dead on steam. Right before the BSOD or lock up the video will scramble.

    Thanks,

    Nick
      My Computer


  2. Posts : 1,810
    Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
       #2

    Hello McFly (lol)

    Here is a summary of one dump
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 50, {fffffa801395e5f0, 1, fffff80002e0d783, 2}
    
    
    Could not read faulting driver name
    Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::OpenLocalAllocation+18a )
    
    Followup: MachineOwner
    ---------
    
    Processing initial command '!analyze -v;r;kv;lmtn;lmtsmn;.bugcheck'
    2: kd> !analyze -v;r;kv;lmtn;lmtsmn;.bugcheck
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    PAGE_FAULT_IN_NONPAGED_AREA (50)
    Invalid system memory was referenced.  This cannot be protected by try-except,
    it must be protected by a Probe.  Typically the address is just plain bad or it
    is pointing at freed memory.
    Arguments:
    Arg1: fffffa801395e5f0, memory referenced.
    Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
    Arg3: fffff80002e0d783, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    Your BIOS and Video card need to be updated
    Code:
    [BIOS Information (Type 0) - Length 24 - Handle 0000h]
      Vendor                        Award Software International, Inc.
      BIOS Version                  F2
      BIOS Starting Address Segment e000
      BIOS Release Date             02/26/2009
      BIOS ROM Size                 100000
      BIOS Characteristics
    Download update here (this is for revision 1.0, make sure your motherboard is rev 1.0):
    GIGABYTE - Motherboard - Socket 1366 - GA-EX58-UD3R-SLI (rev. 1.0)

    Your Video card driver is also out of date

    Code:
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
     atikmpag+0x5e54

    Code:
     Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
        Image name: atikmpag.sys
        Timestamp:        Tue Apr 19 21:22:32 2011 (4DAE3558)
        CheckSum:         00050398
        ImageSize:        00050000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Code:
    ---------------
    Display Devices
    ---------------
     Card name: ATI Radeon HD 4800 Series          
     Driver Version: 8.850.0.0
     DDI Version: 10.1
    Download updated drivers here (13.9 is latest)
    https://us.driverscollection.com/?H=...%204800&By=ATI


    Also, since DirectX is referenced (even though I think this most likely isn't the culprit) so lets just make sure everything is ok with it
    Run DirectX Diagnostic Tool

    If for some reason, updating everything doesn't help, run Memtest86+ for at least 8 passes or if you receive ANY errors. If you receive any error, stop the test because either your Memory or memory controller is bad
    RAM - Test with Memtest86+

    Report back with the results.
      My Computer


 

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