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Windows 7: BSOD while playing DS2 and watching stream

20 Mar 2015   #1
brendanv

Windows 7 64 bit
 
 
BSOD while playing DS2 and watching stream

not really running my pc hard, just BSoD pretty commonly when playing darksouls 2 and listening to music or watching a stream. i see issues with WDF01000.sys, curious if anything else



My System SpecsSystem Spec
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22 Mar 2015   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Allot of important info is missing from your zip, please follow Blue Screen of Death (BSOD) Posting Instructions to grab all and upload a new report here.
My System SpecsSystem Spec
22 Mar 2015   #3
brendanv

Windows 7 64 bit
 
 

thought i had followed those, well. while im going through that again, i have compressed a log of 3 minidumps maybe this will help some while i run through this process again.

edit: have updloaded the new zip they gave me as well. the file size of this one leaves me with more hope =p
My System SpecsSystem Spec
.

22 Mar 2015   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Code:

Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\YUSRA\Downloads\Compressed\Debug Home-PC-Fri_03_20_2015_223914_10\032015-20311-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18741.amd64fre.win7sp1_gdr.150202-1526
Machine Name:
Kernel base = 0xfffff800`0260b000 PsLoadedModuleList = 0xfffff800`0284f890
Debug session time: Fri Mar 20 20:10:24.243 2015 (UTC + 6:00)
System Uptime: 0 days 0:00:14.743
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

.............................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa80087ba8f8, 0, 0}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80087ba8f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre

STACK_TEXT:  
fffff880`01fa15b0 fffff800`028cccb9 : fffffa80`087ba8d0 fffffa80`06d2c040 00000000`0000000e 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`01fa1ad0 fffff800`027ad157 : fffffa80`087ba8d0 fffff800`028272d8 fffffa80`06d2c040 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`01fa1b00 fffff800`02714505 : fffff800`02888d00 00000000`00000001 fffffa80`07c22820 fffffa80`06d2c040 : nt!WheapProcessWorkQueueItem+0x57
fffff880`01fa1b40 fffff800`02689a95 : fffff880`01045e00 fffff800`027144e0 fffffa80`06d2c000 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`01fa1b70 fffff800`0291eb8a : 00000000`00000000 fffffa80`06d2c040 00000000`00000080 fffffa80`06d20840 : nt!ExpWorkerThread+0x111
fffff880`01fa1c00 fffff800`026718e6 : fffff880`01d42180 fffffa80`06d2c040 fffff880`01d4d040 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`01fa1c40 00000000`00000000 : fffff880`01fa2000 fffff880`01f9c000 fffff880`021ee760 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME:  AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP:  0

IMAGE_VERSION:  

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x124_authenticamd_processor_bus_prv

FAILURE_ID_HASH:  {78c2f422-5335-4ef3-5cef-a28518da5023}

Followup: MachineOwner
---------

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress. You can read more on this error and what to try here... Stop 0x124 - what it means and what to try: Stop 124 - What it means and what to try
My System SpecsSystem Spec
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 BSOD while playing DS2 and watching stream




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