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Windows 7: Laptop BSOD (nvlddmkm.sys)

22 Mar 2015   #31
meddy05

Windows 7 Home Premium SP1 64-bit
 
 

Right as soon as I click setup the driver version it is installing is the same as before 327.62. And when I try to install it in safe mode, it says: "The graphics driver could not find compatible graphics hardware."


My System SpecsSystem Spec
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22 Mar 2015   #32
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

OK, let's try this one. Again, follow Steve's tut when it comes to the installation.

download
My System SpecsSystem Spec
22 Mar 2015   #33
meddy05

Windows 7 Home Premium SP1 64-bit
 
 

This is extremely weird. I've followed the guide but when I tried to install the driver you linked me above it kept saying: "The graphics driver could not find compatible graphics hardware." I had to restart regardless as I uninstalled the previous driver, so I restarted the laptop and logged in normally and now the driver was installed but not through the setup executable in the folder where I downloaded the driver above, it was through your generic "driver status" icon in the task bar. It has only installed the driver 347.88 but not the GeForce Experience nor the Physx Software...
My System SpecsSystem Spec
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22 Mar 2015   #34
meddy05

Windows 7 Home Premium SP1 64-bit
 
 

Right. I have overcome this problem and got the required drivers and accompanying software. As soon as Winsat.exe completes its formal assessmemt I will reboot the laptop and see if i get a BSOD.
My System SpecsSystem Spec
22 Mar 2015   #35
meddy05

Windows 7 Home Premium SP1 64-bit
 
 

Great!! After restarting twice I have not got a BSOD. Everything looks good so far. I don't know if it is completely solved, so I will wait a day or two before marking this thread as solved.

Thank you for your help Steve and Boozad!! I really appreciate it.
My System SpecsSystem Spec
22 Mar 2015   #36
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Brilliant. Let us know if anything else occurs, we'll be here.
My System SpecsSystem Spec
22 Mar 2015   #37
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Great. I'm glad you have it running right. Please keep us posted.
My System SpecsSystem Spec
22 Mar 2015   #38
meddy05

Windows 7 Home Premium SP1 64-bit
 
 

Well, lol. Initial problem again of BSOD screen saying "Attempt to reset the display driver and recover from timeout failed." and also saying it was caused by "nvlddmkm.sys"

Weird thing about this BSOD is that it did not create a dump file..

EDIT: I have now logged back into windows normally and I have not experienced a start up BSOD. I don't know how long this will continue though. I have also provided a screenshot of my Advanced System Settings, I have not changed anything but it could provide some solution to create the dump file.

I also feel that due to my prior overheating problem some damage may have been caused to the GPU. I had gotten my laptop fixed and returned to me and on the 2nd day of use I got multiple BSODs..

In a previous dump which I got the same nvlddmkm.sys BSOD from. I loaded up BlueScreenViewer and the bug check code is 0x00000116, at this point is it the drivers? Or is it that the GPU is failing or may have been damaged due to the previous overheating issue which I sent in for repair to PCSpecialist I have also attached the temperatures of my GPU and CPU.

I have uploaded the dump from the bsod caused by attempting to run furmark
My System SpecsSystem Spec
23 Mar 2015   #39
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Can you let us know what the original overheating problem was, was it the GPU? Is your laptop still in warranty? Your temps look decent now but with continued 0x116 STOPS I'm leaning towards your GPU being bad.
My System SpecsSystem Spec
23 Mar 2015   #40
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

I was afraid of that yesterday when the system was not recognizing the card at all. It is possible the overheating problem damaged the GPU, but there is no way to tell for sure.

You have your Dumps set for Kernel Memory dumps and it should be set for small memory dumps.
Dump Files - Configure Windows to Create on BSOD
My System SpecsSystem Spec
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 Laptop BSOD (nvlddmkm.sys)




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