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Windows 7: Erratic BSOD. Perhaps related to downloading to external hdd

28 Mar 2015   #11
Encephlon

Windows 7 Home Premium x64
 
 

Hi
I got another bluescreen, for whatever reason no minidump was saved. On startup I kept getting no boot device detected until I hit the power button and restarted like that.
Event viewer however said this twice 3 hours earlier: The driver detected a controller error on \Device\Harddisk1\DR9.

I have the attached image error in my device manager, which Windows is unable to automatically resolve with troubleshooter, I also tried to uninstall and re install which didn't work.


My System SpecsSystem Spec
.
28 Mar 2015   #12
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Is hard drive 1 the SSD or the WD? It means for some reason that the bios couldn't 'see' hard drive 1. Make sure of the cable connections on both ends. Make sure they are completely seated and secure. You may want to change Sata Cables if it continues. Have we checked the Firmware on the SSD? Make sure it is up to date.
My System SpecsSystem Spec
28 Mar 2015   #13
Encephlon

Windows 7 Home Premium x64
 
 

I believe if I'm looking at the right thing (see screenshot) that the WD is hardrive 1. The cable is a little flimsy going into the WD, but the usb connection to the laptop seems good. See attachment for how far it falls down. As earlier in the thread I have now updated the SSD firmware and it is still up to date. My understanding is there is no SATA cable going into the SSD and it just slots straight onto a SATA spot on the mobo.

Am I at a point now where I need to take it to my local technician and ask about, well what please?
Thanks
My System SpecsSystem Spec
.

28 Mar 2015   #14
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

The SSD fits just like the original hard drive, there is no difference. The connections are exactly the same. You don't need to pay a technician to tell you that. It's pretty simple. Sorry for my comments earlier. I was thinking of a Desktop.

The screenshot of Disk Management looks OK, and I would think the SSD is disk 0, but you really can't go by Disk Management. But, on a laptop, I am pretty sure it has to be disk 0.

Have you tried running without the Western Digital connected? It may be a good idea to try that and see if it is the external drive causing the problem.
My System SpecsSystem Spec
28 Mar 2015   #15
Encephlon

Windows 7 Home Premium x64
 
 

I will try to do so for a few days, but there are times where I will need to break that rule, but I won't leave it connected willy nilly. The most recent BSOD occurred without me accessing anything on the external (AFAIK, and notwithstanding automated background tasks). I will report back if I get a BSOD without the external connected.
My System SpecsSystem Spec
28 Mar 2015   #16
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

OK, no problem thanks.
My System SpecsSystem Spec
05 Jun 2015   #17
Encephlon

Windows 7 Home Premium x64
 
 

Hi
I have little to no problems for a while, however tonight a blue-screen occurred when I went out and left my computer on. Minidump is attached.
Thanks
My System SpecsSystem Spec
05 Jun 2015   #18
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Encephlon, have you been running without the External drive plugged in?

Part of the dump says

Code:
FOLLOWUP_IP: 
nt!PnpBugcheckPowerTimeout+76
fffff800`02f1ee06 cc              int     3
SYMBOL_STACK_INDEX:  1
SYMBOL_NAME:  nt!PnpBugcheckPowerTimeout+76
That is usually a 'plug n play' device like a USB, I think. but the dump further blames the nvidia driver

Code:
fffff800`00b9a4d8  fffff880`06a85c67Unable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x212c67
My System SpecsSystem Spec
05 Jun 2015   #19
Encephlon

Windows 7 Home Premium x64
 
 

Yes in this case there was no external hdd plugged in. A usb mini fridge thing and a usb mouse were the usb devices plugged in. I have noticed some fault with the laptop powering this mouse, I usually have to plug and unplug it once or twice to get it to work. As for the nVidia driver, I keep it up to date with the official ones.
My System SpecsSystem Spec
05 Jun 2015   #20
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Razer drivers often cause problems for some people.
My System SpecsSystem Spec
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 Erratic BSOD. Perhaps related to downloading to external hdd




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