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Windows 7: Random bsod on windows 7

25 Mar 2015   #1
Anub1s

Microsoft Windows 7 Ultimate 64-bit
 
 
Random bsod on windows 7

When i start my PC and start skype i get dwm.exe crash....i cant find how to fix this problem on 100 % so i just remove the new version of skype from my pc...but after that i take 1 bsod with 2 diffrent file's

Can some1 help me? i got the "latest" ATI Radeon driver for my video card....13.9 for ATI hd 4800 series should i just delete all drivers and take the older version 13.1 ??


My System SpecsSystem Spec
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25 Mar 2015   #2
Gator

Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
 
 

Hello Anbub1s,

Your BSOD indeed references your Video drivers

Code:
BugCheck A, {ffffffffffffffff, 2, 0, fffff80002e94d76}

*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+1cfb1 )

Followup: MachineOwner
---------

Processing initial command '!analyze -v;r;kv;lmtn;lmtsmn;.bugcheck'
1: kd> !analyze -v;r;kv;lmtn;lmtsmn;.bugcheck
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: ffffffffffffffff, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002e94d76, address which referenced memory
Around the time of your BSOD, there is activity with Panda Anti-Virus
Code:
Event[2126]:
  Log Name: System
  Source: Service Control Manager
  Date: 2015-03-25T04:25:16.469
  Event ID: 7006
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Anub1s-PC
  Description: 
The ScRegSetValueExW call failed for FailureActions with the following error: 
Access is denied.
Uninstall Panda for now and install Microsoft Security Essentials

Uninstall Panda
Uninstallers (removal tools) for common Windows antivirus software - ESET Knowledgebase

Download/Install MSE
Microsoft Security Essentials - Microsoft Windows

Uninstall Slim Cleaner and Slim Drivers with RevoUninstaller

Download Revo
Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

When running Revo, Select Advanced option and Select All/Delete All on both scans

If the above doesn't help, try reverting back to 13.1 as you said.

It won't hurt to run Memtest86 for at least 8 passes or upon receiving any errors. If you receive any errors your memory or memory controller is bad.
RAM - Test with Memtest86+
My System SpecsSystem Spec
26 Mar 2015   #3
Anub1s

Microsoft Windows 7 Ultimate 64-bit
 
 

tnx for the answer i will try it
My System SpecsSystem Spec
.

26 Mar 2015   #4
Anub1s

Microsoft Windows 7 Ultimate 64-bit
 
 

Ok i do all that u say and i check its my fault...in ATI Radeon support website for drivers have only 13.9 and 13.1 Hydravision for windows 7 64 bit......i delete again all drivers of ATI and instal it fresh + hydravision and try to instal skype the latest version....and then....the desktop windows manager i think crash again and i got Message "AMD Display driver stop to work and recovery successful" why and how i can fix this problem?? i can try to find older driver's for my video....like 12.4 or maybe try to instal for Vista 64-bit....dont know....its happend for first time on my PC....some time's happends when i start my PC and try to watch movie....again AMD display stop and recovery or dwm crash....its annoying

My System SpecsSystem Spec
26 Mar 2015   #5
Gator

Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
 
 

The problem is you only have one crash dump so its hard to get a good indication of what is really going on with one dump.

Is your motherboard up to date with all the latest BIOS/Drivers?
Motherboards - M2N-X - ASUS

Do you have another open slot for your Video card? Or just make sure its securely connected to the motherboard?
My System SpecsSystem Spec
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