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Windows 7: BSODing, Symbols not supported on my verison of windows

26 Mar 2015   #1
Kaahhhll

Windows 7 Ultimate 32bit Build #5600
 
 
BSODing, Symbols not supported on my verison of windows

I've been getting random BSOD a couple times a day. I've uploaded my log per the instructions on this site. I cannot read them, could you guys help me out? I fixed one set of problems yesterday that were caused by AVG, but I got BSOD 2 more times today.


My System SpecsSystem Spec
.
26 Mar 2015   #2
Kaahhhll

Windows 7 Ultimate 32bit Build #5600
 
 

Sorry to double post, here is an updated log. I had 3 more BSOD since the last post, and I deleted the ones from years ago.
My System SpecsSystem Spec
30 Mar 2015   #3
Kaahhhll

Windows 7 Ultimate 32bit Build #5600
 
 

Bump
My System SpecsSystem Spec
.

30 Mar 2015   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
Host Name:                 ROFLMAO7
OS Name:                   Microsoft Windows 7 Ultimate 
OS Version:                6.1.7600 N/A Build 7600
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Kyle
Update Windows 7 first to see if the BSOD's continue - its a waste of time and effort troubleshooting BSOD's on an outdated installation.
My System SpecsSystem Spec
30 Mar 2015   #5
Kaahhhll

Windows 7 Ultimate 32bit Build #5600
 
 

Would that require a fresh install? Or is there actually a way to update it from Microsoft?
My System SpecsSystem Spec
30 Mar 2015   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Quote   Quote: Originally Posted by Kaahhhll View Post
Would that require a fresh install? Or is there actually a way to update it from Microsoft?
Your joking right?

Run Windows Update from the Start
My System SpecsSystem Spec
30 Mar 2015   #7
Kaahhhll

Windows 7 Ultimate 32bit Build #5600
 
 

I'm not joking. I've run the windows update several times.
My System SpecsSystem Spec
30 Mar 2015   #8
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Please perform the following:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply
My System SpecsSystem Spec
30 Mar 2015   #9
Kaahhhll

Windows 7 Ultimate 32bit Build #5600
 
 

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-PJW6W-9GK29-TMPWP
Windows Product Key Hash: s96ZjOX/L18svs5JSfzs8eCl/m0=
Windows Product ID: 00426-OEM-8992662-00537
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {79C7E82E-0834-4855-A784-FC27F2D30181}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7600.win7_gdr.110408-1633
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{79C7E82E-0834-4855-A784-FC27F2D30181}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-TMPWP</PKey><PID>00426-OEM-8992662-00537</PID><PIDType>2</PIDType><SID>S-1-5-21-933884996-223122540-2723990354</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>7387A11</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>2NKT32AUS</Version><SMBIOSVersion major="2" minor="4"/><Date>20081113000000.000000+000</Date></BIOS><HWID>80B93607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-7X   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600537-02-1033-7600.0000-0772010
Installation ID: 009196394810885355626633300510246976513014839382691726
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: TMPWP
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 3/30/2015 2:03:39 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x80072EE7
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:3:2015 06:08
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAEAAgABAAEAAwACAAAAAQABAAEAeqjUpKYaSCTyZwo2wJyN755bjoCKmyz32S/I9A==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            PTLTD              A2NC  
  FACP            LENOVO        TC-2N   
  HPET            PTLTD         HPE2NBL 
  BOOT            PTLTD         $SB2NBL$
  MCFG            PTLTD           M2NG  
  TCPA            LENOVO        TC-2N   
  SSDT            PTLTD         POW2NNOW
  SLIC            LENOVO        TP-7X
My System SpecsSystem Spec
30 Mar 2015   #10
Kaahhhll

Windows 7 Ultimate 32bit Build #5600
 
 

Well, after using windows update again, I got BSOD while trying to boot. Did a system restore and solved that issue. I'm in the process of downloading another version of W7 (ultimate 64 bit "retail") just going to do a fresh install. Could you still tell me what the crash dumps said in the mean time while W7 is downloading?
My System SpecsSystem Spec
Reply

 BSODing, Symbols not supported on my verison of windows




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