BSOD - BugCheckCode 10

Mattx3 · 25 Mar 2015

It occurred to me after replacing the motherboard. Already formatted the computer and installed the drivers, but I think that is a driver conflict.

Preferably wanted to test all modes before making the exchange.

I wanted to test every possible method before performing the (possible) exchange Motherboard.

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2015-03-25T07:51:31.028420300Z" />
<EventRecordID>2848</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Matt-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">10</Data>
<Data Name="BugcheckParameter1">0xca6b440</Data>
<Data Name="BugcheckParameter2">0xd</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0xfffff80002ff2f4a</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2015-03-24T08:29:10.095615100Z" />
<EventRecordID>2543</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Matt-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

I scanned with HDTune and found no red square.
I tested the memory with the windows diagnosis but found nothing.

If u need more logs, or something like that just ask.

@More BSOD's, after update some drivers:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2015-03-26T22:09:31.877214700Z" />
<EventRecordID>3583</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Matt-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">59</Data>
<Data Name="BugcheckParameter1">0xc0000005</Data>
<Data Name="BugcheckParameter2">0xfffff880011be85d</Data>
<Data Name="BugcheckParameter3">0xfffff8800ae2fe30</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2015-03-26T07:39:54.690014400Z" />
<EventRecordID>3245</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Matheus-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">209</Data>
<Data Name="BugcheckParameter1">0x9d</Data>
<Data Name="BugcheckParameter2">0x2</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0xfffff88001f26f97</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

When it happens do not create log blue screens (minidump). After a brief seach I get through the Windows Event.

Mattx3 · 26 Mar 2015

bump, please.

Layback Bear · 26 Mar 2015

Please follow this tutorial. This thread requires it. Our BSOD experts need the information.

Blue Screen of Death (BSOD) Posting Instructions

Mattx3 · 26 Mar 2015

Layback Bear said:

Please follow this tutorial. This thread requires it. Our BSOD experts need the information.

Blue Screen of Death (BSOD) Posting Instructions

Hey mate, thanks for the advice. Already done on #1 post.

Matt

Layback Bear · 26 Mar 2015

I see; you have edited your #1 post 1 hour ago.

Now we have to wait for one or more of our BSOD experts.
They are always very busy.

Mattx3 · 28 Mar 2015

Bump.

derekimo · 28 Mar 2015

Both of your dumps are flagging the display driver,

Code:

Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
 igdkmd64+0x232d2e

Code:

Loaded symbol image file: igdkmd64.sys
    Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
    Image name: igdkmd64.sys
    Timestamp:        Mon Oct 28 14:57:02 2013 (526EDDAE)
    CheckSum:         004043B8
    ImageSize:        0041C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

You can try updating that.

You also only have 4 updates installed,

Code:

4 hotfix(es) instalado(s).
                                           [01]: KB2685811
                                           [02]: KB958488
                                           [03]: KB976902
                                           [04]: KB976932

Probably because your install is counterfeit, you have an OEM install on a retail motherboard,

Code:

Nome do host:                              MATHEUS-PC
Nome do sistema operacional:               Microsoft Windows 7 Ultimate 
VersÆo do sistema operacional:             6.1.7601 Service Pack 1 compila‡Æo 7601
Fabricante do sistema operacional:         Microsoft Corporation
Configura‡Æo do SO:                        Esta‡Æo de trabalho aut“noma
Tipo de compila‡Æo do sistema operacional: Multiprocessor Free
Propriet*rio registrado:                   Matheus
Organiza‡Æo registrada:                    
Identifica‡Æo do produto:                  00426-OEM-8992662-00006
Data da instala‡Æo original:               22/03/2015, 04:54:04
Tempo de Inicializa‡Æo do Sistema:         26/03/2015, 16:18:08
Fabricante do sistema:                     Gigabyte Technology Co., Ltd.
Modelo do sistema:                         To be filled by O.E.M.

Counterfeit installations such as yours contained heavily modified code that causes the installation to behave it unexpected ways. Analysing BSOD's and determining their causes on these sorts of installations is very unreliable. For this reason, many analysts won't attempt it.

My recommendation is to install a genuine Windows 7. This will minimise the problems you are experiencing, and make subsequent diagnosis of BSOD's far more reliable. Once you are running a genuine Windows 7 installation, and are still experiencing BSOD's, we will be happy to help you solve them :)