BSOD 0x116


  1. Posts : 1
    "indows 7 Professional 64 bit
       #1

    BSOD 0x116


    Hello everyone!

    I got a problem with my laptop when i start to play games its crush really often with the error code of :

    ==================================================
    Dump File : 032815-13572-01.dmp
    Crash Time : 28/03/2015 11:14:58
    Bug Check String :
    Bug Check Code : 0x00000116
    Parameter 1 : fffffa80`11c64010
    Parameter 2 : fffff880`04fc6008
    Parameter 3 : ffffffff`c000009a
    Parameter 4 : 00000000`00000004
    Caused By Driver : dxgkrnl.sys
    Caused By Address : dxgkrnl.sys+5d134
    File Description : DirectX Graphics Kernel
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.18510 (win7sp1_gdr.140615-1511)
    Processor : x64
    Crash Address : ntoskrnl.exe+74ec0
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\032815-13572-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 274,544
    Dump File Time : 28/03/2015 11:15:44
    ==================================================

    If anyone can help please do!

    I been reinstall the game, the video card driver which was downloaded on the nvidia website, try to look for new drivers as well in the device manager. Don't have any more idea.

    Many thanks!
    Last edited by csizit0123; 28 Mar 2015 at 07:04.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Apparently the BSOD is caused by the bundled bloatware of the nvidia display driver. You get rid of them.
    Here's how:

    Uninstall the installed display driver using DDU.
    Then do the following:

    • Uninstall All nvidia items in Control Panel > Programs and features
      • 3D Vision Control Driver
      • 3D Vision Driver
      • Graphics Driver
      • HD Audio Driver
      • PhysX
      • nvidia Update
      • GeForce Experience.

    • Go to Drivers - Download NVIDIA Drivers, Download The latest WHQL (If you have the installer saved, no need to download it again) and execute it. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

    • That means, install two things only, the display driver and the PhysX. Nothing else.

    Also, Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.

    1. Click on the Start button
    2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
    3. Select the “Startup” tab.
    4. Deselect all items other than the antivirus and the touchpad driver, synTPEnh.
    5. Apply > OK
    6. Accept then restart.

    Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :

    • Double click to open it.
    • Click this button only:
    • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.

    Report us any further BSOD after doing these three.
    ____________________________________________
    Code:
    BugCheck 116, {fffffa800fa9d4e0, fffff88003695008, ffffffffc000009a, 4}
    
    *** WARNING: Unable to verify timestamp for nvkflt.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvkflt.sys
    Probably caused by : nvkflt.sys ( nvkflt+15008 )
    
    Followup: MachineOwner
    ---------
    
    3: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: fffffa800fa9d4e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff88003695008, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 0000000000000004, Optional internal context dependent data.
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    nvkflt+15008
    fffff880`03695008 4c8bc1          mov     r8,rcx
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
    
    STACK_TEXT:  
    fffff880`095efa48 fffff880`0372a134 : 00000000`00000116 fffffa80`0fa9d4e0 fffff880`03695008 ffffffff`c000009a : nt!KeBugCheckEx
    fffff880`095efa50 fffff880`036fd867 : fffff880`03695008 fffffa80`0ad24000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
    fffff880`095efa90 fffff880`03729f43 : 00000000`ffffd846 00000000`00000000 fffffa80`0fa9d4e0 00000000`0000000f : dxgkrnl!DXGADAPTER::Reset+0x2a3
    fffff880`095efb40 fffff880`0363803d : fffffa80`0ef28950 00000000`00000080 00000000`00000000 fffffa80`0a7ff410 : dxgkrnl!TdrResetFromTimeout+0x23
    fffff880`095efbc0 fffff800`03365b8a : 00000000`01aaae6c fffffa80`0ad4ca00 fffffa80`05775990 fffffa80`0ad4ca00 : dxgmms1!VidSchiWorkerThread+0x101
    fffff880`095efc00 fffff800`030b88e6 : fffff880`039d7180 fffffa80`0ad4ca00 fffff880`039e1fc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`095efc40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    nvkflt+15008
    fffff880`03695008 4c8bc1          mov     r8,rcx
    
    SYMBOL_NAME:  nvkflt+15008
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nvkflt
    
    IMAGE_NAME:  nvkflt.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  550302ca
    
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvkflt.sys
    
    BUCKET_ID:  X64_0x116_IMAGE_nvkflt.sys
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:x64_0x116_image_nvkflt.sys
    
    FAILURE_ID_HASH:  {35448253-45f4-f185-4686-3b8316dfb174}
    
    Followup: MachineOwner
    ---------
    
    3: kd> lmvm nvkflt
    start             end                 module name
    fffff880`03680000 fffff880`036cd000   nvkflt   T (no symbols)           
        Loaded symbol image file: nvkflt.sys
        Image path: \SystemRoot\system32\DRIVERS\nvkflt.sys
        Image name: nvkflt.sys
        Timestamp:        Fri Mar 13 21:01:22 2015 (550302CA)
        CheckSum:         00052D15
        ImageSize:        0004D000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


 

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