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Windows 7: Random BSOD times, errors: 0x0000001a and 0x0000004e

28 Mar 2015   #1
NO37

Windows 7 Professional x64
 
 
Random BSOD times, errors: 0x0000001a and 0x0000004e

Dear forumers,

I would like to enlist your kind assistance in arresting my BSOD issue.
I have gotten this problem since I have bought my system back in 2011 but due to my problem I have stashed it away for 3 years. Now I have dusted my desktop off and started using it again, the BSOD is hampering my work.

What I have done:
1) Clean install of Windows 7 Ultimate x64
2) Updated my motherboard BIOS
3) Updated my Windows 7 to Service Pack 1 with all the latest updates including Defender updates.
4) Downloaded the latest drivers for all of my peripherals.
5) Ran MemTest86+ overnight with 18 total passes without errors.

So I would like to know if you could be kind to point out how to solve this BSOD once and for all. Attached is the zip file as per the SevenForum guide's instructions.

All help is welcome and appreciated!


My System SpecsSystem Spec
.
01 Apr 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
Product ID:                00426-OEM-8992662-00006 ==> HP OEM
Original Install Date:     03-Feb-15, 2:27:26 PM
System Boot Time:          28-Mar-15, 12:44:38 PM
System Manufacturer:       Gigabyte Technology Co., Ltd. 
System Model:              H67MA-USB3-B3 ==> Gigabyte retail motherboard
HP OEM licensing on Gigabyte retail motherboard is only possible when the installation is counterfeit. And a counterfeit installation is subject to all sort of issues.

Get genuine windows, have a trouble free computer.
My System SpecsSystem Spec
03 Apr 2015   #3
NO37

Windows 7 Professional x64
 
 

Hi Arc!

Thank you for your reply, after 3 days I assumed I was never going to get help.

Allow me to explain: I have my own copy of Windows 7 Professional and due to the BSOD occurrence I decided to try different copies of Windows 7 just to see if there was any difference. Yes, multiple copies of which a couple were from my friends as well - I did not rectify if any of those were genuine though.

On to the matter: After re-installing my personal Windows 7 Professional and while I was mid-way through installing NVidia GeForce driver, it hit another BSOD again. I appreciate your assistance to look through the attached file and try to see if there is a solution to my problem.

Thanks in advance!
My System SpecsSystem Spec
.

03 Apr 2015   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Though there is no crash dump in the zip, but what you stated is very meaningful.
Quote   Quote: Originally Posted by NO37 View Post
After re-installing my personal Windows 7 Professional and while I was mid-way through installing NVidia GeForce driver, it hit another BSOD again.
If it happens this way, that (apparently) means the graphics card is failing to take the driver. As your motherboard has the option of decent onboard graphics, use it for the time being. And apply the graphics card to any other computer (you have some good friends, they will let you do this I think). See how it goes there. Also Stress test the Graphics Card using Furmark on that computer, if the card does not cause any prima facie issue there.
Video Card - Stress Test with Furmark
Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also let us know if you have experienced any crash/BSOD and/or artifacts during the test.

And let us know how your computer runs with onboard graphics.

Some more steps and tests will be needed depending on the resulting situation.
My System SpecsSystem Spec
04 Apr 2015   #5
NO37

Windows 7 Professional x64
 
 

Hi Arc,

1) Please allow me more time to complete my Windows 7 to the latest updates. I have noticed that the Microsoft NET Framework has encountered numerous "Failed" updates, and I am attempting multiple times till it is fully updated.

2) I am very surprised the "Minidump" folder is no longer found within C:\Windows. ? I'm very sure that is the cause of the empty crash dump. Please advise.

3) While I am trying to follow your guide to the best I can, I am bypassing the method of removing my graphic card. Instead, I have enabled onboard graphics in order to run the Furmark stress tests. (Current output is now via motherboard DVI) If this method is not acceptable as troubleshooting, I will remove my graphic card as advised.

4) After that I will also run the same Furmark stress test on my ASUS GTX with onboard graphics disabled in order to eliminate all possibilities so we may be able to better conquer this issue. Once I get this done I will update this post.

NOTE: On my second attempt I have successfully installed NVidia's GeForce Experience and NVidia's driver that comes with it.
My System SpecsSystem Spec
04 Apr 2015   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

1. Get dotnet from any other reliable source. Download .NET Framework Version 4.5.2 - FileHippo.com
It is very often failure.

2. Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

3. No need to run stress test on the onboard graphics. It is a motherboard component, and its failure means lot more. Hopefully that is not the case for you.

4. Let us know the stress test results on the graphics card, if and when you can.
My System SpecsSystem Spec
04 Apr 2015   #7
NO37

Windows 7 Professional x64
 
 

Hi Arc,

So far everything is good running with onboard graphics. All Windows update has been performed with no more new updates available, MSE is at its latest. I have done the merge for regedit as instructed for the BSOD crash dump. Also, no artifacts or errors were found on both onboard and graphic card stress tests and I have attached the results for your viewing. Till now the BSOD has not returned yet. I have switched back to using my graphic card as output to monitor.

I am beginning to suspect it could still be a hardware issue because my RAM, motherboard and graphic card is fine so far... The last BSOD I noted (that did not have the crash dump file record) was still a memory management "1A" fault code. This is frustrating...

I will continue to use my computer first and see if more BSOD comes up and will upload the dump file.
My System SpecsSystem Spec
04 Apr 2015   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Well, everything seems to be good at this point.

It is not only the physical RAM but also any failing driver that may cause stop 0x1A BSODs. So if the computer BSODs again, let us check the files. Though I will expect that it will run free from any more errors.
My System SpecsSystem Spec
04 Apr 2015   #9
NO37

Windows 7 Professional x64
 
 

Thank you for your patience in helping me out. I shall continue to use the computer first, and if the BSOD happens I will call out for assistance again. Hopefully all will be well from here onwards.

If in the next 2 weeks there are no more BSOD I will proceed with marking this thread as solved.

Thanks Arc!
My System SpecsSystem Spec
04 Apr 2015   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Welcome, and all the best.
My System SpecsSystem Spec
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