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Windows 7: multiple BSOD errors 0x00000050, 0x0000004E, 0x0000001A

28 Mar 2015   #1
mshatkus

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
 
 
multiple BSOD errors 0x00000050, 0x0000004E, 0x0000001A

Dear forumers,

I would like to enlist your kind assistance in arresting my BSOD issue. I get all 3 BSOD errors throughout the day and while doing different things. the 0x00000050 error is usually when trying to install SP1 (I have a thread open in the windows updates section) and it errors out.

The other two errors happen randomly when either running software like malware bytes and/or Windows defender.

Attached is the zip file as per the SevenForum guide's instructions


My System SpecsSystem Spec
.
30 Mar 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi mshatkus.

As there are multiple bugcheck codes, it would be better to Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest86+ for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Also, as the uploaded zip does not contain it, upload your MSINFO32.nfo file.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
My System SpecsSystem Spec
30 Mar 2015   #3
mshatkus

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
 
 

ok yeah so it started showing red lines almost immediately. See attached. Also msinfo32 is attached
My System SpecsSystem Spec
.

31 Mar 2015   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Now follow the "Part 3: If You Have Errors:" of How to Test and Diagnose RAM Issues with Memtest86+

Errors/red lines means one or more RAM is faulty. But the fault may occur due to a faulty DIMM slot, too, which is a motherboard component. Using memtest86+, you can discriminate between a faulty RAM and a faulty motherboard.

How? Say you have two RAM sticks and two DIMM slots. You obtained errors at the test with all RAM sticks installed. Now, remove all the sticks but one. Test it in all the available slots, one by one. Continue the same procedure for all the available sticks.
How to make the inference that is it a RAM issue or it is a motherboard issue? Suppose you have got the result like that:
testSlot1Slot2
RAM1ErrorError
RAM2GoodGood
It is a RAM, a bad RAM.

But if you have got a result like that:
testSlot1Slot2
RAM1ErrorGood
RAM2ErrorGood
It is a motherboard issue. The particular slot is bad.

EDIT: It is a laptop; and you may not be able to open it. If you cannot, first check if the laptop is within warranty. If it is, Call Toshiba with the camera snap and ask for a replacement.
If warranty is over, take it to a technician (if possible, take it to Toshiba's service center) and ask them to do the test for you, and you take the decision depending on the results of the test.
My System SpecsSystem Spec
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 multiple BSOD errors 0x00000050, 0x0000004E, 0x0000001A




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