New Computer Please help BSOD


  1. Posts : 1
    Win7 Ultimate 64-bit
       #1

    New Computer Please help BSOD


    Hi,
    Not sure whats going on, sometimes geting a blue screeen and auto restart. I done the DM Log Collector browse so check and advice what should I do next plese .
    Thanks.
      My Computer


  2. Posts : 26,869
    Windows 11 Pro
       #2

    Hello, mhadina and welcome to the Forums. You had only 1 dump file, which is what we use to debug your system. This is what it said.

    Code:
    fffff880`063bda98  fffff880`11e2c97dUnable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
     atikmdag+0x2797d
    That is your Graphics driver and this is information on that driver.

    Code:
    atikmdag
    start             end                 module name
    fffff880`11e05000 fffff880`12af5000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Fri Dec 06 15:19:43 2013 (52A23F6F)
        CheckSum:         00CA856E
        ImageSize:        00CF0000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    As you can see from the date of the driver, it needs to be updated. I am going to give you some instructions on how to do that.

    I am going to give you some links that will help you get a good clean install and not have any drivers you don't need that will conflict with other drivers. Download a WHQL driver from https://www.sevenforums.com/graphic-c...ndows-7-a.html . Once you have them downloaded, uninstall you current driver from control panel. next clean up any left over drivers from following this tutorial Drivers - Clean Left over Files after Uninstalling and select only ATI Display Drivers. After you have done that and rebooted, install the new driver, only select custom install and install only what you have to. Very few people need most of what they include. You do not need the audio/HDMI drivers as you already have that in your Motherboard drivers. Unless there is some reason you need them, the only thing you really need is the Display Driver.
      My Computer


 

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