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Windows 7: Random BSoD's, Possibly gaming/ram related

29 Mar 2015   #1
klawful

Windows 7 Home Premium
 
 
Random BSoD's, Possibly gaming/ram related

I've been having random BSoD's the last couple of weeks, generally when I exit a video game, but never during the game except SOMETIMES when I alt-tab. Last BSoD mentioned a CDD.DLL, if that helps.

I have ran a full memtest, and the memory completes 4 passes. Local technician seems to think it's the ram anyway, but I thought I'd get a second opinion.

Attached is the file from the SF Diagnostic Tool, if anyone can help that'd be great.


My System SpecsSystem Spec
.
30 Mar 2015   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff900c00c07a0, 0, fffff9600069dc51, 0}


Could not read faulting driver name
Probably caused by : cdd.dll ( cdd!CddBitmapHw::Release+31 )

Followup: MachineOwner
---------
Quote   Quote: Originally Posted by klawful View Post
I have ran a full memtest, and the memory completes 4 passes.
It looks memory related - you need to run a minimum of 8 passes of MemTest86+ (note the +):
RAM - Test with Memtest86+
My System SpecsSystem Spec
30 Mar 2015   #3
klawful

Windows 7 Home Premium
 
 

Thankyou for that, I will run a whole couple of tests in the morning.

Thanks Golden
My System SpecsSystem Spec
.

30 Mar 2015   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

No worries - I've subscribed to this thread and will follow up your findings.
My System SpecsSystem Spec
31 Mar 2015   #5
klawful

Windows 7 Home Premium
 
 

Well, I completed a 10 hour 8-Pass memory test last night, with no errors. I'm at a loss.

I have previously asked the local PC technician Modster-PC (Gaming PC specialists) his thoughts, and he said it could still be the ram at fault, as he's had on occasion ram in the past complete memory tests, but still be the fault. What are the odds of that?

I also borrowed 4gb of ram for a night of gaming, and managed no problems, but that was only 1 night, could of been a fluke. Do I try borrow some ram for a couple of days?

Also, any chance it could be my SSD? If so, which tool would I use to test it? It's an OCZ Agility 3 120gb.
My System SpecsSystem Spec
31 Mar 2015   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Can you give me a few hours to look into this in more detail? In the meantime, please follow this:

Please do the following:

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
Driver Verifier - Enable and Disable

Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal and upload the new dmp file/s here.

I recommend creating a system restore point before turning on driver verifier:
System Restore Point - Create

If your system fails to boot to desktop once driver verifier is enabled, turn it off by booting into Safe Mode:
Safe Mode
My System SpecsSystem Spec
31 Mar 2015   #7
klawful

Windows 7 Home Premium
 
 

Will do, cheers
My System SpecsSystem Spec
31 Mar 2015   #8
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Quote   Quote: Originally Posted by klawful View Post
I have previously asked the local PC technician Modster-PC (Gaming PC specialists) his thoughts, and he said it could still be the ram at fault, as he's had on occasion ram in the past complete memory tests, but still be the fault. What are the odds of that?
I think its highly unlikely that the RAM is the issue (unless you are overclocking).

Its more likely to be a driver, but Driver Verifier will confirm that or not.

As far as the SSD goes, please check to see if you are running the latest firmware.
My System SpecsSystem Spec
31 Mar 2015   #9
klawful

Windows 7 Home Premium
 
 

I installed verifier and enabled it via instructions. Soon as I reset, it SBoD'd and gave me this. I tried to boot into safe mode with F8, but my system wouldn't goto the Safe Boot mode screen no matter how hard I tried. Ended up having to do a system restore.

Not sure if it created a dump file, if so where would I find it?
My System SpecsSystem Spec
31 Mar 2015   #10
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Look in C:\Windows\Minidump.....you want the .dmp files.

You need to copy the .dmp files to another folder (since \Windows\Minidump is a protected folder), then zip them and upload them here.
My System SpecsSystem Spec
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