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Windows 7: I am having random screen flashes and then blue screen

30 Mar 2015   #1
reble

windows 7 home premium 32 bit
 
 
I am having random screen flashes and then blue screen

I have a Gateway MD2614U laptop OS Win7 Home 32bit. Now my 15" flat screen tv can also serve as a computer monitor. When I am doing ham radio digital transmissions I have 2 primary prog's open and running at the same time. I setup in Win7 for the flat screen tv to be an extended monitor so one prog is on the flat screen tv and the other is on the laptop screen.
Everything was fine. Then everything went hay wire. At random times prog's started changing colors, blinking on and off on both screens, then the hole desktop started in doing it on both screens. Then everything goes black and a blue box pops up saying "a problem has been detected and windows has been shut down to prevent damage" There is a lot more writing on the blue screen. That's just the 1st top line. Then the laptop shuts down and reboots. This has happened many times since I plugged in the tv as a 2nd monitor. With the monitor cable to the tv unplugged from the laptop there hasn't been anymore of that random stuff. And there wasn't anything like this before I plugged in the tv as a monitor. What gives here?



Steve

a ps I can only upload 2 pictures


My System SpecsSystem Spec
.
30 Mar 2015   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Please upload the BSOD Posting Instructions here Blue Screen of Death (BSOD) Posting Instructions
My System SpecsSystem Spec
30 Mar 2015   #3
reble

windows 7 home premium 32 bit
 
 
I am having random screen flashes and then blue screen

I have a Gateway MD2614U laptop OS Win7 Home 32bit. Now my 15" flat screen tv can also serve as a computer monitor. When I am doing ham radio digital transmissions I have 2 primary prog's open and running at the same time. I setup in Win7 for the flat screen tv to be an extended monitor so one prog is on the flat screen tv and the other is on the laptop screen.
Everything was fine. Then everything went hay wire. At random times prog's started changing colors, blinking on and off on both screens, then the hole desktop started in doing it on both screens. Then everything goes black and a blue box pops up saying "a problem has been detected and windows has been shut down to prevent damage" There is a lot more writing on the blue screen. That's just the 1st top line. Then the laptop shuts down and reboots. This has happened many times since I plugged in the tv as a 2nd monitor. With the monitor cable to the tv unplugged from the laptop there hasn't been anymore of that random stuff. And there wasn't anything like this before I plugged in the tv as a monitor. What gives here?

Steve
My System SpecsSystem Spec
.

03 Apr 2015   #4
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

The first 2 dumps you had on 3/26 said

Code:
BugCheck 1000008E, {c0000005, 929b9975, a164396c, 0}
*** WARNING: Unable to verify timestamp for klif.sys
*** ERROR: Module load completed but symbols could not be loaded for klif.sys
Probably caused by : CHDRT32.sys ( CHDRT32+58975 )
Which is the Conexant HDAudio Driver

Later in the dump it blamed

Code:
8d3b81c 8d918166Unable to load image \SystemRoot\system32\DRIVERS\vsdatant.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for vsdatant.sys
*** ERROR: Module load completed but symbols could not be loaded for vsdatant.sys
vsdatant+0x52166
which is your Zone Alarm TrueVector Device Driver

So, for those 2 please update your Conexant driver which should be found on the Gateway site for your particular model. Also I suggest removing ZoneAlarm using the Zone Alarm Forums which can be found at https://www.zonealarm.com/forums/sho...load-clean-exe and replace it with Microsoft Security Essentials (Microsoft Security Essentials - Microsoft Windows) At least until we get you stable.

The other 3 dump files all blamed

Code:
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: 8605f008, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: 8d853e1a, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 00000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000d, Optional internal context dependent data.
Your driver for that is

Code:
atikmpag
start    end        module name
8d851000 8d869000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Wed Sep 17 02:24:27 2008 (48D0B0AB)
    CheckSum:         0001757E
    ImageSize:        00018000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
That is your graphics driver and is dated 2008. Please update it. I suspect you could update it from the same Gateway site. See if that helps you out any.
My System SpecsSystem Spec
06 Apr 2015   #5
reble

windows 7 home premium 32 bit
 
 

The only drivers that I can find at GateWay Drivers & Downloads is for 1st gen Vista. Windows 7 32bit is not supported according to Gateway for the MD26 model.

Quote   Quote: Originally Posted by essenbe View Post
The first 2 dumps you had on 3/26

Probably caused by : CHDRT32.sys ( CHDRT32+58975 )[/CODE]Which is the Conexant HDAudio Driver

Later in the dump it blamed

Code:
8d3b81c 8d918166Unable to load image \SystemRoot\system32\DRIVERS\vsdatant.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for vsdatant.sys
*** ERROR: Module load completed but symbols could not be loaded for vsdatant.sys
vsdatant+0x52166
which is your Zone Alarm TrueVector Device Driver

So, for those 2 please update your Conexant driver which should be found on the Gateway site for your particular model.
The other 3 dump files all blamed

That is your graphics driver and is dated 2008. Please update it. I suspect you could update it from the same Gateway site. See if that helps you out any.
My System SpecsSystem Spec
06 Apr 2015   #6
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

My System SpecsSystem Spec
07 Apr 2015   #7
reble

windows 7 home premium 32 bit
 
 
re: I am having random screen flashes and then blue screen

Essenbe I just copied the info from Drivers - Install Vista Drivers on Windows 7 to a txt file on my hard drive tonight. After I get done testifying in divorce court today on behalf of my room mate/best buddy. I will (tue evening) get on it and test installing the video drivers that way and see if that cures the blue screen crash when Win7 is setup to do the extended desktop via a 2nd monitor.

Quote   Quote: Originally Posted by essenbe View Post
My System SpecsSystem Spec
07 Apr 2015   #8
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Ok, and you may like to try just 1 monitor.
My System SpecsSystem Spec
07 Apr 2015   #9
reble

windows 7 home premium 32 bit
 
 
re: I am having random screen flashes and then blue screen

With the Gateway operating on just it's own built in screen. The laptop works just fine. By the way. I have no idea if it is related. 1st off I think I said that my flat screen tv is also the external monitor. Anyways I have the laptop sound, tv sound and the hf radio sound running through a switch box to 1 set of headphones. I had to put a ground loop isolator on the audio out from the tv to the switch box. The tv and the laptop were interacting.

Quote   Quote: Originally Posted by essenbe View Post
Ok, and you may like to try just 1 monitor.
My System SpecsSystem Spec
07 Apr 2015   #10
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Perhaps you should run it with just the laptop screen. When you run multiple monitors it can cause problems, and with just 256MB of Vram just probably is not enough. There is also the possibility that what you did to the TV sound is causing some type of problems.
My System SpecsSystem Spec
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