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Windows 7: Blue Screen F4

31 Mar 2015   #1
timcoward

Windows 7 Ultimate 64 Bit
 
 
Blue Screen F4

Hi all,

Seem to be getting blue screen with f4 error after I reinstalled a few weeks ago, any ideas please.


My System SpecsSystem Spec
.
31 Mar 2015   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

My System SpecsSystem Spec
01 Apr 2015   #3
timcoward

Windows 7 Ultimate 64 Bit
 
 
Mini Dump files

Thanks
My System SpecsSystem Spec
.

01 Apr 2015   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa8007fa7730, fffffa8007fa7a10, fffff80002d97130}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
---------
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7A, {fffff6fb80000000, ffffffffc000000e, 1d02f9880, fffff70000000000}

Probably caused by : volsnap.sys ( volsnap!VspCleanupVolumeSnapshot+16c )

Followup: MachineOwner
---------
0xF4's and 0x7A's occurring together are often indicative of:

1. Failing hard disk
2. Damaged SATA/power cables
3. Damaged motherboard ports

A failing hard disk is the most likely. Backup all user data, then run the DOS version of the LONG test of SeaTools to check the HDD:
SeaTools for DOS and Windows - How to Use
My System SpecsSystem Spec
10 Apr 2015   #5
timcoward

Windows 7 Ultimate 64 Bit
 
 

Thank you, I will try a new hard drive.

Tim.
My System SpecsSystem Spec
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 Blue Screen F4




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