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Windows 7: Random Times - BSOD

31 Mar 2015   #1
SmoKeSoul

Windows 7 Home Premium x64
 
 
Random Times - BSOD

Usually I will come to my computer and noticed a message saying my computer has recovered from an unexpected problem. After a few times, I updated my video card and checked other drivers to make sure everything was up to date. Today March 31, 2015, I got another BSOD while play League of Legends, which this is the first time I've been present while it happened. I have attached my DM Log Collector file.


My System SpecsSystem Spec
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31 Mar 2015   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
0: kd> !devobj fffffa8010135060
Device object (fffffa8010135060) is for:
 Cannot read info offset from nt!ObpInfoMaskToOffset
 \Driver\iusb3hub DriverObject fffffa800b748d60
Current Irp 00000000 RefCount 1 Type 00000022 Flags 00003040
DevExt fffffa80101351b0 DevObjExt fffffa8010135400 DevNode fffffa800f85b530 
ExtensionFlags (0xc0000800)  DOE_DEFAULT_SD_PRESENT, DOE_BOTTOM_OF_FDO_STACK, 
                             DOE_DESIGNATED_FDO
Characteristics (0x00000180)  FILE_AUTOGENERATED_DEVICE_NAME, FILE_DEVICE_SECURE_OPEN
AttachedDevice (Upper) fffffa800f8095f0 \DRIVER\VERIFIER_FILTER
Device queue is not busy.
0: kd> lmvm iusb3hub
start             end                 module name
fffff880`04f88000 fffff880`04fe7000   iusb3hub T (no symbols)           
    Loaded symbol image file: iusb3hub.sys
    Image path: \SystemRoot\system32\DRIVERS\iusb3hub.sys
    Image name: iusb3hub.sys
    Timestamp:        Fri Mar 29 23:06:15 2013 (51558ABF)
    CheckSum:         00064C0C
    ImageSize:        0005F000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update the USB3 hub driver here:
https://downloadcenter.intel.com/
My System SpecsSystem Spec
01 Apr 2015   #3
SmoKeSoul

Windows 7 Home Premium x64
 
 

Thank you Golden, I went to Device Manager and clicked check for updates on everything before posting and it all showed up to date. Is there a way to find out which product I have? I bought a desk off kickstarter (its a PoS). So it has about 9 USB ports built in and the unit is inside the desk with no way of getting to it without cutting.

As of now I have unplugged it to keep from getting another BSOD.

EDIT: On another note I only use those ports for charging devices. I probably could just get my extra iphone adapter and plug it into the wall. But if possible i'd like to update the driver first anyhow.
My System SpecsSystem Spec
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01 Apr 2015   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Run the tool on the Intel site and see if an updated driver is available. Device Manager doesn't have access to 3rd party drivers such as Intel.
My System SpecsSystem Spec
02 Apr 2015   #5
SmoKeSoul

Windows 7 Home Premium x64
 
 

Thank you again Golden. I'll do that when I get some free time later today. I appreciate it!
My System SpecsSystem Spec
02 Apr 2015   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

My System SpecsSystem Spec
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 Random Times - BSOD




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