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Windows 7: BSOD dxgmms1.sys many times with games and when I launch NBA2K15

03 Apr 2015   #1
Judithtivi

Windows 7 64bits
 
 
BSOD dxgmms1.sys many times with games and when I launch NBA2K15

Hi! I'm Judith and I have many problems with my son's computer. I don't know if there is a problem with graphic card, cpu or motherboard. I've tried to use another memory and there's problem too so I think memory works ok.

When I play some games I get bsod screen a few minutes after. I get bsod screen too when I launch NBA 2k15. It takes 1 second.

Quote:
**********
A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: dxgkrnl.sys

SYSTEM_SERVICE_EXCEPTION
....
...
dxgmms1.sys - Address FFFFF8800563E4F5 base at FFFFF88005600000, DateStamp 4a5bc57B

Collectin data...
...
****



Computer Specs:

- CPU: AMD FX-6300
- Motherboard: ASROCK 970 PRO3 R2.0
- Graphic card: MSI GeForce GTX 750 2Gb GDDR5 OC Edition
- Memory: G.SKILL Ripjaws X F3-12800CL7D-8GBXM 8GB 2X4GB DDR3-1600 CL7-8-8-24 1.5V

Thanks in advanced and I hope you can help me! Thanks!!!!

Judith.


My System SpecsSystem Spec
.
03 Apr 2015   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
Nombre de host:                            MIGUE-PC
Nombre del sistema operativo:              Microsoft Windows 7 Ultimate 
Versión del sistema operativo:             6.1.7600 N/D Compilación 7600
Fabricante del sistema operativo:          Microsoft Corporation
Configuración del sistema operativo:       Estación de trabajo independiente
Tipo de compilación del sistema operativo: Multiprocessor Free
Propiedad de:                              Migue
Organización registrada:                   
Id. del producto:                          00426-OEM-8992662-00497
Counterfeit installations such as his contains heavily modified code that causes the installation to behave it unexpected ways. Analysing BSOD's and determining their causes on these sorts of installations is very unreliable.

My recommendation is to start with a clean slate, and install a genuine version of Windows. This will minimise the problems you are experiencing, and make subsequent diagnosis of BSOD's far more reliable.
My System SpecsSystem Spec
03 Apr 2015   #3
Judithtivi

Windows 7 64bits
 
 

Thanks Golden!
My System SpecsSystem Spec
.

04 Apr 2015   #4
Judithtivi

Windows 7 64bits
 
 

Anyone can help me please? I can't format my computer now and I'm sure that's a grahic card problem but I don't know how continue??? Thanks in advanced!!

Judith
My System SpecsSystem Spec
04 Apr 2015   #5
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Please read the Forum rules. Rule #4 in your case.
You have to have a legal activated Windows 7 to continue to get help on the forum.

http://www.sevenforums.com/misc.php?do=showrules


4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
My System SpecsSystem Spec
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 BSOD dxgmms1.sys many times with games and when I launch NBA2K15




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