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Windows 7: Frequent BSOD that started yesterday night and today

04 Apr 2015   #1
SiLLyness

Windows 7 Ultimate
 
 
Frequent BSOD that started yesterday night and today

Hello all,

Up until yesterday, my computer has ran fine. Performance was great and rarely did it BSOD. Then suddenly yesterday night it BSOD'ed on me while playing Evolve PC. I shrugged it off as I attributed the problem to not updating my Nvidia Drivers to the newest one since I always feel like the new ones are unstable.

I went ahead and updated my drivers this morning to the newest one and now I'm crashing more than ever. Since this morning around 10 AM CST, I have crashed about 4-5 times already, and one lucky time when it actually recovered the driver. So in total, about 6 video crashes. It would crash ranging from just browsing on Chrome, watching a video on VLC, and playing Hearthstone. Please help me solve this issue as it has almost been crashing every hour today on just about everything

Things I have tried:
Rollback Driver (I am currently on my previous driver, not the most recent one)
Re-plugging in my Video Card
Uninstalled Nvidia 3D Vision and Controller + HD Audio driver

Thank you for your time and I hope to resolve this issue soon.

Edit: These two errors are given to me whenever I reboot my computer:

1. Video Hardware Error
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

2. Windows Shut Down Unexpectedly
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033


My System SpecsSystem Spec
.
05 Apr 2015   #2
Laith

Windows 10 Professional x64
 
 

Hello and Welcome to SevenForums!

The problem is caused by your graphics driver. Run Display Driver Uninstaller(DDU)
Make sure you tick the Uninstall C:/AMD and C:/NIVIDA folders while you are in DDU when you are done running DDU install your graphics driver again and you should be good to go! This is the guide for DDU: Drivers - Clean Left over Files after Uninstalling
My System SpecsSystem Spec
05 Apr 2015   #3
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 




Frequent BSOD that started yesterday night and today 0x116 Frequent BSOD that started yesterday night and today
 VIDEO_TDR_ERROR

Your bugchecks are all 0x116 which is a VIDEO_TDR_ERROR (Timeout Detection & Recovery), this could be down to your graphics driver but could also be the GPU itself, overheating or power to the GPU among other things.

Code:
VIDEO_TDR_FAILURE (116)Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa800b1e6010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88007a62f38, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
nvlddmkm+7a3f38
fffff880`07a62f38 48ff25f192edff  jmp     qword ptr [nvlddmkm+0x67d230 (fffff880`0793c230)]

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) amd64fre

STACK_TEXT:  
fffff880`067a5a48 fffff880`07d30134 : 00000000`00000116 fffffa80`0b1e6010 fffff880`07a62f38 ffffffff`c000009a : nt!KeBugCheckEx
fffff880`067a5a50 fffff880`07d03867 : fffff880`07a62f38 fffffa80`09163000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`067a5a90 fffff880`07d2ff43 : fffffa80`ffffd846 ffffffff`fffe7960 fffffa80`0b1e6010 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x2a3
fffff880`067a5b40 fffff880`0723803d : fffffa80`09eea390 00000000`00000080 00000000`00000000 fffffa80`0a001410 : dxgkrnl!TdrResetFromTimeout+0x23
fffff880`067a5bc0 fffff800`03321b8a : fffff8a0`010ef590 fffffa80`09370710 fffffa80`06a28840 fffff8a0`00000002 : dxgmms1!VidSchiWorkerThread+0x101
fffff880`067a5c00 fffff800`030748e6 : fffff880`02f42180 fffffa80`09370710 fffff880`02f4d0c0 fffffa80`071b0010 : nt!PspSystemThreadStartup+0x5a
fffff880`067a5c40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16

7: kd> lmvm nvlddmkm
start             end                 module name
fffff880`072bf000 fffff880`07cd1000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Thu Feb 05 18:01:37 2015 (54D3B001)
    CheckSum:         009D4DDE
    ImageSize:        00A12000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Check here for the latest driver for your card and follow NVIDIA Drivers - Avoid Problems for the cleanest possible install.

Can you also check the temperature of your GPU at idle and under load and report it in your next post.




Frequent BSOD that started yesterday night and today GIGABYTE OC GURU Frequent BSOD that started yesterday night and today
 REMOVE GIGABYTE CRAPWARE

Uninstall Gigabyte OC Guru, or at least remove it from Startup. Gigabyte crapware is proven to cause BSODs.




Frequent BSOD that started yesterday night and today DAEMON TOOLS Frequent BSOD that started yesterday night and today
 UNINSTALL DAEMON TOOLS

Uninstall Daemon Tools, a proven cause of BSODs.

1. Uninstall Daemon Tools.
2. Download the SPTD standalone installer and perform the following steps.
  • 3. Double click the executable to open it.
  • 4. Click the button shown below.



information   Information
If the button it is grayed out as shown in the image, there is no more SPTD installation on your system and you can just close the window.
My System SpecsSystem Spec
.

05 Apr 2015   #4
SiLLyness

Windows 7 Ultimate
 
 

Thank you for all the feedback. I went and did a combination of both advice's. I manually uninstalled all the driver software off my computer, then used DDU to uninstall / clean anything left over in safe mode. After that I installed the latest Nvidia driver downloaded from their website and did custom installation. I installed the ones the guide highlighted. I also uninstalled GIGABYTE GURU but did not uninstall Daemon as of yet. Hopefully this stops the BSOD. I'll see in the next 24 hours if I BSOD again and i'll let you know the results.

Thanks again for the help, I truly appreciate the work you guys do around here!

EDIT:

My computer auto-restarted (NOT BSOD) randomly around 2:30 PM and went straight into a C drive consistency check..

No idea what is happening with my computer, first time I have seen this, but I went ahead and uninstalled DAEMON now. Hopefully this stops the random crashes I'm getting...

Report on GFX Temp @idle: 32-33 C
My System SpecsSystem Spec
05 Apr 2015   #5
SiLLyness

Windows 7 Ultimate
 
 

Hey there,

So now my computer doesn't even BSOD anymore, it just straight goes into auto-restart. This has happened about 3 times now since I first reported it. It doesn't show up as a error or anything. No dump files are saved and my reliability report doesnt show it as an error. MY computer just powers down and then restarts. Does anyone know what's happening?
My System SpecsSystem Spec
05 Apr 2015   #6
SaNdMaN82

Windows 7 Profesional x64
 
 

Have you gone through the event monitor?, maybe there's something there as why your computer is restarting.
My System SpecsSystem Spec
05 Apr 2015   #7
SiLLyness

Windows 7 Ultimate
 
 

Yeah, I just looked at the Event Monitor as I posted my comment. It says

Souce: Kernal Power
Event ID: 41
Level: Critical

Does this have to do with my power? I dont know how my computer went from BSOD all day to losing power all day.

I actually unplugged my computer from everything and replugged it back in and it started having trouble starting up. Had to keep turning it off and on until it finally worked the 4th time. Is it possible to identify the issue?
My System SpecsSystem Spec
06 Apr 2015   #8
Laith

Windows 10 Professional x64
 
 

Please post a Speecy log. This is most likely overheating.
Speccy - Advanced System Information Tool
My System SpecsSystem Spec
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