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Windows 7: BSOB When Syncing music to iPod and Transferring Large Amounts of Data

04 Apr 2015   #1
TyphlosionFlare

Windows 7 Ultimate x64
 
 
BSOD When Syncing music to iPod and Transferring Large Amounts of Data

Hello forum! I've been having this problem for the past couple of months. When syncing music to my iPod (attempting to transfer about 54gbs worth of music) I've been getting a BSOD halfway through the process. I've tried this at least 10 times with the same results each time. I've been having the same issue when trying to movie movies and tv shows to an external hard drive.

Attached is a picture BSOD I'm getting and the debug folder.


My System SpecsSystem Spec
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04 Apr 2015   #2
americancritic

Windows 7 Home Premium 64-Bit SP1
 
 

Hello and welcome to the seven forum. A bsod expert will help you with your problem so hang on.
My System SpecsSystem Spec
04 Apr 2015   #3
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

There aren't any .dmp files in your attachment. These are required to analyse the BSODs.

Follow these steps:

1. Configure Windows to create minidumps:
Dump Files - Configure Windows to Create on BSOD

2. Set the paging file on C: to be the same size as the physically installed RAM:
Virtual Memory Paging File - Change

3. Set the Windows Error Reporting service to MANUAL:
Services - Start or Disable



4. Test to see that dump files are created:
- Open Windows Task Manager
- Navigate to the Processes tab
- Right-click on explorer.exe, and click Create Dump File



- Note the location of the saved file



- Check that location and confirm that explorer.dmp exists

My System SpecsSystem Spec
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04 Apr 2015   #4
TyphlosionFlare

Windows 7 Ultimate x64
 
 

All I found was the attached file. And the explorer dump I did earlier.
My System SpecsSystem Spec
04 Apr 2015   #5
TyphlosionFlare

Windows 7 Ultimate x64
 
 

Did all three of those steps and still no .dmp files
My System SpecsSystem Spec
04 Apr 2015   #6
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Wait for the next BSOD and check to see if you have any.
My System SpecsSystem Spec
13 Apr 2015   #7
TyphlosionFlare

Windows 7 Ultimate x64
 
 

I got the BSOD again, ran the DM Log Collector and once it finished the folder (still not a zipped folder) disappeared from my desktop and i can't find it. All I found in my temp folder related to it was what I have attached.
My System SpecsSystem Spec
14 Apr 2015   #8
TyphlosionFlare

Windows 7 Ultimate x64
 
 

Anything else I can do to get the dump files to show?
My System SpecsSystem Spec
14 Apr 2015   #9
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Please run this .bat file and post up the results.

Attachment 356274
My System SpecsSystem Spec
16 Apr 2015   #10
TyphlosionFlare

Windows 7 Ultimate x64
 
 

Just ran it. A command prompt window comes up for 2 seconds and then disappears.
My System SpecsSystem Spec
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 BSOB When Syncing music to iPod and Transferring Large Amounts of Data




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