Random BSOD errors with ntoskrnl.exe and one instance of tcpip.sys

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  1. Posts : 53
    Windows 7 Home 64 bit
    Thread Starter
       #11

    OK, I followed the instructions to boot into the Windows repair mode, pulled up the DOS prompt and x-copied the files using all the command line switches as specified.

    After that I clicked to reboot. Near the point of completing the boot and loading up stuff, the system crashed with a blue screen. I've uploaded the cbs.log for that crash as CBS crash at boot.log A crash at boot had not happened before, so I booted to safe mode, shut down and booted again to normal mode without a problem.

    I then ran the sfc /scannow again which reported corrupt files as before. The CBS.log for this last scan is also attached as CBS crash log after sfc scannow.log

    Thanks again for you help.

    James
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #12

    Have uninstalled all Wise and IoBit software?
    What AV is installed?

    This is the first time that this fix has failed - let alone produced a BSOD/crash on boot.

    Please follow the Windows Update Posting Instructions and post the requested data

    If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)
      My Computer


  3. Posts : 53
    Windows 7 Home 64 bit
    Thread Starter
       #13

    After the XCOPY procedure, my web browsers display all pages in a paper white background, and I think some graphics are also not displayed. How to revert to the usual appearance of web pages?
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #14

    From the results of the SFC scan, the XCOPY procedure failed completely - I doubt ithad anything to do with the other problems you're experiencing.

    It would probably be worthwhile to do a CHKDSK and post the logs - I see you have actually already done one, so I just need the log...

    Open Event Viewer
    click on the Windows logs entry in the left pane to expand it.
    Now click on the Application entry - wait while it loads.
    Click on 'File' in the menu bar and select Save...
    Save the file as Appevt.evtx
    Repeat for the System log
    then zip both, and upload them.
      My Computer


  5. Posts : 53
    Windows 7 Home 64 bit
    Thread Starter
       #15

    Yes, I have uninstalled all Iobit software.

    Avast anti-virus is installed.

    I ran the Windows 7/64bit/SP2 hotfix update you pointed to, then ran the sfc /scannow.

    The resulting cbs.log is attached.

    thanks,

    James
      My Computer


  6. Posts : 53
    Windows 7 Home 64 bit
    Thread Starter
       #16

    I've been running chkdsk at restart with fix after every crash.

    Attached are a zip of what I take to be the last chksisk shown in event viewer and also a zip of all of them.
      My Computer


  7. Posts : 5,605
    Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
       #17

    jamesldavis said:
    After the XCOPY procedure, my web browsers display all pages in a paper white background, and I think some graphics are also not displayed. How to revert to the usual appearance of web pages?
    That's the first time I've heard of this happening also Noel.

    James,
    Check to see if any settings changed in Control Panel\All Control Panel Items\Personalization, specifically look for any confirmations to use the High Contrast White Theme. http://White background's problem in web pages | kioskea.net

    2.) How many times did you run the SFC scan? Sometimes it may take three or more runs with re-boots in between for it to correct any violations it may find.
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #18

    SFC VERY rarely requires more than one pass to fix everything it's capable of fixing - I can only recall three incidents of it happening in these forums without any apparent external action.

    The more common reason for the copy to fail is that there's an extra level in the folder, or there was a typo in the command used.
    The power of xcopy is such that it will create the target folders as necessary without regard to whether they make sense.


    Let's check for the extra level...

    Open an Elevated Commmand Prompt, and run the following commands

    DIR C:\media64
    DIR C:\Windows\winsxs\media64
    DIR C:\Windows\winsxs\me*.*

    post the results.


    Here are some instructions to make life easier :)
    1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
    Last edited by NoelDP; 08 Apr 2015 at 11:23. Reason: get the instructions in the right order!
      My Computer


  9. Posts : 53
    Windows 7 Home 64 bit
    Thread Starter
       #19

    I had run sfc /scannow just once yesterday, so I ran it three more times just now with a reboots in between scans. In one instance Windows complained about not shutting down correctly.
    All scan feedback in the DOS box was the same each time with report of error or errors that could not be fixed. Attached is the Log file.
      My Computer


  10. Posts : 53
    Windows 7 Home 64 bit
    Thread Starter
       #20

    I started over just now and booted to windows repair, then ran the xcopy media64 procedure again. On restart I ran the sfc /scannow and for the first time it reported that no corrupt files were found.

    Is there more to be done?
      My Computer


 
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