Randomly occurring BSOD


  1. Posts : 3
    Win 7 Home Premium 64 bit
       #1

    Randomly occurring BSOD


    Hi All, my friend has a laptop that has been getting BSOD rather frequently (a few every day). The laptop is a Sony VAIO (US-SVS131190X-LBOM) run Win 7 Home Premium with 4 GB RAM fixed onboard. I've asked him to run memtest, and it has come back clean (I'm really hoping this isn't a memory issue, especially if the RAM is soldered on). I've checked for driver updates, and that hasn't led me anywhere. Any suggestions on what to try next? Any and all help is appreciated!
    Here's what WhoCrashed gave:

    This was probably caused by the following module: ntoskrnl.exe (nt+0x74EC0)
    Bugcheck code: 0xA (0x80, 0x2, 0x1, 0xFFFFF8000307FDFF)
    Error: IRQL_NOT_LESS_OR_EQUAL
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
    Last edited by immrndn; 06 Apr 2015 at 07:06. Reason: Adding minidumps
      My Computer


  2. Posts : 397
    Windows 7 Home Premium 64-Bit SP1
       #2

    Hello and welcome to the seven forum. You have no mini dumps in your log without it there is not much they can do. An BSOD expert will take a look at your file to see if there is anything they can do to help.
      My Computer


  3. Posts : 3
    Win 7 Home Premium 64 bit
    Thread Starter
       #3

    Apologies, I've attached the minidumps now.
      My Computer


  4. Posts : 3
    Win 7 Home Premium 64 bit
    Thread Starter
       #4

    Is there any other information I can provide? I want to try everything possible before resorting to wiping the HD clean and starting over. Any suggestions appreciated!
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 09:03.
Find Us