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Windows 7: random BSOD before & after replacing faulty RAM

07 Apr 2015   #11
montagohalcyon

Windows 7 Home Premium x64
 
 

No further BSODs yet.

Still trying to get those logs...the dialog box at the end that says it's copying files disappears with the progress bar only about 1/3 green every time, I have another automatically generated zip folder with nothing but crash dumps inside.


My System SpecsSystem Spec
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08 Apr 2015   #12
montagohalcyon

Windows 7 Home Premium x64
 
 

Well, after a day of running normally with no bluescreens, I'd hoped maybe something from the list you gave me had fixed it, but I just had another one. SYSTEM_SERVICE_EXCEPTION

I promise I have not been deliberately obstinate about providing the log files. I don't know why it's been cutting off partway through copying to the zip folder.

After rebooting my computer in safe mode I tried running the log collector again and I think, comparing the zip folder to others posted on this forum, everything is now included that should be. But since this is safe mode rather than normal operating conditions it might still not be helpful enough.

Found hssdrv6.sys in C:\Windows\System32\drivers and removed it following these instructions. Getting Blue Screen error System Thread Exception Not Handled - Microsoft Community

I suppose I'll try reverting my graphics card driver a step now.
My System SpecsSystem Spec
08 Apr 2015   #13
Gator

Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
 
 

Well, more are there but some are still missing. Some of the most important ones are present but its odd that all of them won't populate. Anyway, you'll have to give me a while to check into these, I have family in town. I'll get to it sometime tonight and let you know.
My System SpecsSystem Spec
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08 Apr 2015   #14
montagohalcyon

Windows 7 Home Premium x64
 
 

Scratch that part about hssdrv6.sys being gone...my Wi-Fi broke on the next reboot, I think because I did something I shouldn't in the removal process, and after my attempts to fix it did nothing I made a System Restore to this morning, which brought it back. And will probably require me to reinstall Steam later or something, as SR has in the past... *sigh*
My System SpecsSystem Spec
08 Apr 2015   #15
montagohalcyon

Windows 7 Home Premium x64
 
 

Just got several more BSODs...Windows Update wanted me to restart, left the room while it did that, came back to find PAGE_FAULT_IN_NONPAGED_AREA blaming dxgmms1.sys

Next two attempts to start my computer have resulted in BAD_POOL_HEADER seconds after the login screen. Posting from dad's laptop.

I keep thinking from the (as it seems to me) wide variety of errors there must be something wrong in the hardware still or the error/source of blame would be more consistent, I just don't know what it could be...I'll keep checking here from work, or my laptop if it cooperates next time I turn it on, but I'm considering turning it over to a computer repair place...

EDIT: Windows wanted me to run Startup Repair this morning, did so and was able to log on successfully again.
My System SpecsSystem Spec
15 Apr 2015   #16
montagohalcyon

Windows 7 Home Premium x64
 
 

Apologies for triple-posting, but I don't think you'll get a notification otherwise...any further insights?

On my end...I've done some general organizing/updating/removal and backed up my files to an external hard drive. Couple of bluescreens since I last posted.

That hotspot driver is gone for good now, on the third try...turned out removing it was breaking my wireless because it still had an entry in Wireless Network Connection Properties "this connection uses the following items". Uninstalled it from there. Don't think that was the issue, but it ties up a loose end.

In case it was the issue (hard to know if anything in particular solves bluescreens...is it fixed, or has it just not struck again yet?), or you have any more info or suggestions, I'll hang onto my laptop for a couple more days.
My System SpecsSystem Spec
15 Apr 2015   #17
Gator

Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
 
 

Hi montag, apologies for not responding. I get very busy with my work outside of the forum sometimes and sometimes I cant get enough time to help out here for a few days and sometimes weeks at a time. Anyway, I will look into it right now. Give me a little while to check.
My System SpecsSystem Spec
15 Apr 2015   #18
Gator

Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
 
 

Your latest dump is corrupted. Have you had BSOD's since the 8th? If so, please try to upload them again.
My System SpecsSystem Spec
15 Apr 2015   #19
montagohalcyon

Windows 7 Home Premium x64
 
 

Three attempts, only got those five text files each time. But at least all the dumps are there, which is what you asked for.

(I wonder if that error loading network card information has anything to do with why it won't copy everything?)

Thanks for your time, hope everything is going well with work/family! I know this is all volunteer and I appreciate it.
My System SpecsSystem Spec
17 Apr 2015   #20
Gator

Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
 
 

Your latest BSOD still shows traces of Hotspot Shield


Code:
amdxata.sys        Fri Mar 19 12:18:18 2010 (4BA3A3CA) 
AtihdW76.sys       Sat Jun 21 22:31:21 2014 (53A63FF9) 
atikmdag.sys       Thu Nov 20 21:30:27 2014 (546EA3C3) 
atikmpag.sys       Thu Nov 20 21:08:54 2014 (546E9EB6) 
bpenum.sys         Tue Sep 15 15:44:56 2009 (4AAFEEB8) 
bpmp.sys           Tue Sep 15 15:45:06 2009 (4AAFEEC2) 
bpusb.sys          Tue Sep 15 15:44:59 2009 (4AAFEEBB) 
CtClsFlt.sys       Mon Jun 15 01:06:41 2009 (4A35D6E1) 
hssdrv6.sys        Tue Apr  2 20:54:05 2013 (515B7DAD) 
intelppm.sys       Mon Jul 13 19:19:25 2009 (4A5BC0FD) 
itecir.sys         Tue Jul 13 05:50:47 2010 (4C3C36F7) 
k57nd60a.sys       Fri Oct 16 06:29:38 2009 (4AD84B12) 
MpFilter.sys       Sat Nov  1 15:22:16 2014 (545532E8) 
NETw5s64.sys       Tue Sep 15 15:40:39 2009 (4AAFEDB7) 
NTIDrvr.sys        Tue Mar 24 23:09:39 2009 (49C9A073) 
PxHlpa64.sys       Tue Oct 20 14:08:42 2009 (4ADDFCAA) 
rimspe64.sys       Wed Jul  1 19:54:49 2009 (4A4BF749) 
risdpe64.sys       Wed Jul  1 05:31:57 2009 (4A4B2D0D) 
rixdpe64.sys       Sat Jul  4 06:27:00 2009 (4A4F2E74) 
stwrt64.sys        Thu Jan 21 05:15:11 2010 (4B58292F) 
SynTP.sys          Mon Aug 24 13:37:05 2009 (4A92CFC1) 
taphss6.sys        Tue Apr  2 19:14:49 2013 (515B6669) 
TurboB.sys         Mon Nov  2 15:47:34 2009 (4AEF4566) 
UBHelper.sys       Mon Apr 27 04:48:19 2009 (49F57153)
http://www.carrona.org/drivers/driver.php?id=taphss6.sys
http://www.carrona.org/drivers/driver.php?id=hssdrv6.sys

You need to completely remove Hotspotshield and see if thats what is still causing BSOD

Manual Removal Guide for Anchor.Hss
How to Remove Hotspot Shield | Lavasoft

Create a registry backup before doing anything in the registry
Registry - Backup and Restore
My System SpecsSystem Spec
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 random BSOD before & after replacing faulty RAM




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