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Windows 7: Acer 5749 Series Laptop Keeps Crashing

08 Apr 2015   #11
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

You can keep Norton if you want, it's your choice, but it was the sole cause if the BSODs. Maybe clearing out the other stuff listed above will help, it's your call though.


My System SpecsSystem Spec
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08 Apr 2015   #12
Jesse Williams

Windows 10 Home 64-bit
 
 

I think I will remove Norton.
My System SpecsSystem Spec
08 Apr 2015   #13
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Even if it's just for testing purposes. Use MSE for a while and if the system is stable remove MSE and reintroduce Norton, see what happens. At least you know the cause, the options are there for how you want to proceed now.

If it were me personally though I'd be removing Norton. That's just my personal opinion.
My System SpecsSystem Spec
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08 Apr 2015   #14
Jesse Williams

Windows 10 Home 64-bit
 
 

I put MSE back on. But, what do I do about the old software? AVG Secure Search and Microsoft Family Safety. They have already been uninstalled. Apparently they have traces left behind.
My System SpecsSystem Spec
09 Apr 2015   #15
NortonSupport

Windows 7 Ultimate x64
 
 

Hi Jesse,

Can you please remove Norton using removal tool(www.norton.com/nrt) and then reinstall Norton to see if that helps?

Thank you!

Praveen
Norton Support!
My System SpecsSystem Spec
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 Acer 5749 Series Laptop Keeps Crashing




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