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Windows 7: I get BSOD playing DOTA 2, atikmpag.sys...

09 Apr 2015   #1
Melja

Windows 7 Hope Premium 64bit
 
 
I get BSOD playing DOTA 2, atikmpag.sys...

Hi!
Most of the time it would start off with "Display driver stopped responding and has recovered". monitor goes black and I need to task manager to close the game. Than the BSOD happens after.
I try to unistal my drivers with DDU and then instal 14.4 WHQL , but it BSOD again.
I run MEM test and video card stress with Furmark, the temp. was 65 highest and it didnt even blink.
What else i can try to fix this?

Toshiba satellite L850 13D:
Windows 7 64-bit;
Intel(R) core(TM) i7;
AMD Radeon HD 7600M;
Chip type: AMD Radeon Grapich processor (0x6840);
DAC type:Internal DAC (400 Mhz);
approx total memory: 1754 MB;
Curent display mode: 1366 x 768 (32bit) (60Hz);
Monitor:Generic PnP Monitor;
Main driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,a;
Version: 14.100.0.0;
Date 18.04.2014 4:42:54;
DDi version: 11;
Driver model: WDDM 1.1;
Memory: 8192MB RAM.


My System SpecsSystem Spec
.
10 Apr 2015   #2
Laith

Windows 10 Professional x64
 
 

Hello and welcome to Sevenforums!

The problem is caused by your graphics driver. Run Display Driver Uninstaller(DDU)
Make sure you tick the Uninstall C:/AMD and C:/NIVIDA folders while you are in DDU when you are done running DDU install your graphics driver again and you should be good to go! This is the guide for DDU: Drivers - Clean Left over Files after Uninstalling

Remember to remove Catalyst and only install the graphics driver.
My System SpecsSystem Spec
10 Apr 2015   #3
Melja

Windows 7 Hope Premium 64bit
 
 

Hi!
I do exscatly what you told me to do. I unistall AMD and NVIDIA with DDU, then i install only AMD display driver. I turned the game on, play for like 5 min and then its crashes again, i used task manager to exit,start game again and the game was super slow.
My System SpecsSystem Spec
.

11 Apr 2015   #4
Laith

Windows 10 Professional x64
 
 

Please, post the new logs.
My System SpecsSystem Spec
11 Apr 2015   #5
Melja

Windows 7 Hope Premium 64bit
 
 

Ohh sorry, I forgot. There it is.
My System SpecsSystem Spec
11 Apr 2015   #6
Laith

Windows 10 Professional x64
 
 

Run Furmark Video Card - Stress Test with Furmark and if you are overclocking please reset it to normal settings.
My System SpecsSystem Spec
11 Apr 2015   #7
Melja

Windows 7 Hope Premium 64bit
 
 

I already do that and the higest temp. was 65 celsius degrees, also i runed MSI Afterburner and put overclocks to zero, even that didnt help....
My System SpecsSystem Spec
11 Apr 2015   #8
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Melja, how about try this, run both the long and short test with Seatools for DOS
SeaTools for DOS and Windows - How to Use

Please let us know the results.
My System SpecsSystem Spec
11 Apr 2015   #9
Melja

Windows 7 Hope Premium 64bit
 
 

Hi!
First of all sorry for waiting. I just reinstal my windows and instal only drivers, Dota2 and google chrome.I start the game and its crash again... .. i run this test .. short generic - pass, long generic - pass...i try to change my RAM with another but its crashes again...
My System SpecsSystem Spec
11 Apr 2015   #10
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Did you install all important Windows updates as well as SP1? Also, please run the BSOD posting Instructions again. Blue Screen of Death (BSOD) Posting Instructions
My System SpecsSystem Spec
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