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Windows 7: 0x00000124 BSOD (system hang) after opening MSI Afterburner

10 Apr 2015   #1
Spykeeboy

Windows 7 Home Premium 64bit
 
 
0x00000124 BSOD (system hang) after opening MSI Afterburner

Hello everyone,

I am relatively new here but would very much appreciate any and all advice. I have built a computer 3 days ago, installed Windows 7 64bit Home Premium and had my first BSOD immediately after opening MSI Afterburner. The system hung and I didn't see a blue screen, but a minidump got saved and I had to hard-reset. I know it's not a temperature problem as my CPU and GPU are 53C and 74C under load respectively which is not bad and certainly not overheating.

I have used MSI Afterburner for the past 3 days with no problems, I do NOT overclock at all and just use the program to monitor my GPU and CPU temperatures during gaming. The crash happened today only and the code was 0x00000124 with no bug check string Also, after the crash MSI Afterburner started and worked just fine.

The system specs are:

Gigabyte Z87-HD3 motherboard
i5-4670K processor (not overclocked at all) with CoolerMaster EVO 412PWM cooler
MSI R9 290 Gaming Edition 4GB GPU (factory overclock)
Corsair Vengeance 1600MHz 8GB (2x4GB) RAM
Seasonic x-750 750W PSU
Samsung 840 EVO 120GB SSD (for system only)
WD Red 1TB HDD (storage only)

I have uploaded a .zip file as per the instructions given on the forum. I would very very much appreciate all advice regarding this problem - is it a fluke? Could it be a fluke or is it definitely a hardware issue? Should I use a different program to MSI Afterburner and RivaTuner server to monitor temperatures?

It took me a lot of time and resources to build this PC and to see problems so soon with hardly anything installed on the PC is concerning

If you need any other information from me please let me know.


My System SpecsSystem Spec
.
10 Apr 2015   #2
Spykeeboy

Windows 7 Home Premium 64bit
 
 
New information about BSOD

When looking at Event Viewer, I saw 4 WHEA-logger code 18 errors right after the system rebooted after the x124 BSOD. This is what it says:

GENERAL:

A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Internal timer error
Processor ID: 6

The details view of this entry contains further information.

This happened for ALL FOUR cores, i.e. Processor ID 0, 2, 4 and 6 at the exact same second the computer hung when opening MSI Afterburner.
My System SpecsSystem Spec
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 0x00000124 BSOD (system hang) after opening MSI Afterburner




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