BSOD - multiple mini dumps during basic browsing

Lorelei7 · 10 Apr 2015

Hello - I am working on a computer for my mother-in-law who says she is having BSOD multiple times. This has happened several times being this week doing it three times. Apparently, this has only happened during basic web browsing. Can someone please advise;

LR
This computer specs:
Windows 7
Dell Inspirion - Intel Pentium T4400
Capacity: 134 GB
Pentium dual core processor: 2.20 GHz
Memory - 3 GB
Graphics - mobile intel(R) 4 series express chipset family

Golden · 11 Apr 2015

Code:

******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff8800555d5ce, fffff88005f1ccc0, 0}

Probably caused by : Apfiltr.sys ( Apfiltr+95ce )

Followup: MachineOwner
---------

fffff880`05554000 fffff880`05590000   Apfiltr  T (no symbols)           
    Loaded symbol image file: Apfiltr.sys
    Image path: \SystemRoot\system32\DRIVERS\Apfiltr.sys
    Image name: Apfiltr.sys
    Timestamp:        Thu Feb 05 21:24:07 2009 (498AC54F)
    CheckSum:         000400C8
    ImageSize:        0003C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

The ALPS pointing device driver requires updating - try her computer manufacturer for that. If there isn't one, uninstall the device.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

*** WARNING: Unable to verify timestamp for NMgamingms.sys
*** ERROR: Module load completed but symbols could not be loaded for NMgamingms.sys
start             end                 module name
fffff880`04131000 fffff880`04133c00   NMgamingms T (no symbols)           
    Loaded symbol image file: NMgamingms.sys
    Image path: \SystemRoot\system32\drivers\NMgamingms.sys
    Image name: NMgamingms.sys
    Timestamp:        Fri Jul 24 18:25:08 2009 (4A6976EC)
    CheckSum:         0000EC2F
    ImageSize:        00002C00
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

The Dell/Primax USB mouse driver requires updating - check the computer manufacturer for an updated driver. If none, exist replace the mouse.

Note

I suspect that the entire system generally suffers from out-of-date devices/device drivers. Thoroughly update as many drivers as you can, after running Windows Updates and checking the optional updates, and installing what is offered there.

Lorelei7 · 11 Apr 2015

Hello, Golden! thanks for your response. I tried to find drivers to no avail. If we are talking about the mousepad AND the external mouse USB - I couldn't find anything for either online. The external USB mouse is from Gear Head. I did go to the device manager and searched there as well for updated drivers and windows stated that the most current was already applied.

I was in the middle of attempting one single security windows update and the computer just crashed again with another BSOD. No other programs were running.

I have uploaded the file; though I don't know how to just run the program for the latest dump file. So, it shows all of them with the newest addition from today.

Please advise and thanks again for your help thus far.

LR

Golden · 11 Apr 2015

Code:

fffff880`05b3bbb8  fffffa80`03396180
fffff880`05b3bbc0  fffff880`05b3bbf8
fffff880`05b3bbc8  fffffa80`00000007
fffff880`05b3bbd0  fffff800`02e7d201 nt!ExpWorkerThreadBalanceManagerPtr+0x1
fffff880`05b3bbd8  fffff880`0446e601Unable to load image \SystemRoot\system32\DRIVERS\bcmwl664.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for bcmwl664.sys
*** ERROR: Module load completed but symbols could not be loaded for bcmwl664.sys
 bcmwl664+0x22601
fffff880`05b3bbe0  fffffa80`00000000
fffff880`05b3bbe8  fffff8a0`0e95ac70
fffff880`05b3bbf0  fffffa80`059b14c0
fffff880`05b3bbf8  fffffa80`04b09f40
fffff880`05b3bc00  fffff880`05b3bc08
.
start             end                 module name
fffff880`0444c000 fffff880`046f4000   bcmwl664 T (no symbols)           
    Loaded symbol image file: bcmwl664.sys
    Image path: \SystemRoot\system32\DRIVERS\bcmwl664.sys
    Image name: bcmwl664.sys
    Timestamp:        Wed Jul 08 10:15:04 2009 (4A53EC10)
    CheckSum:         002B2F3D
    ImageSize:        002A8000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

The Broadcom wireless adapter is the problem - update it.

BSOD - multiple mini dumps during basic browsing

BSOD - multiple mini dumps during basic browsing

Another BSOD while attempting updates