Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: computer restarts when on normal mode

12 Apr 2015   #1
Arapsy0

windows 7 home premium x64
 
 
computer restarts when on normal mode

Hello my computer keeps restarting when on normal mode, when it is on safe mode everything looks ok yet


My System SpecsSystem Spec
.
12 Apr 2015   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Code:
Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\YUSSI\Downloads\Compressed\USER-PC-Κυρ_12_04_2015_123507,58\041215-16177-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18741.amd64fre.win7sp1_gdr.150202-1526
Machine Name:
Kernel base = 0xfffff800`03016000 PsLoadedModuleList = 0xfffff800`0325a890
Debug session time: Sun Apr 12 17:00:18.833 2015 (UTC + 6:00)
System Uptime: 0 days 0:00:07.895
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800e3bc8f8, 0, 0}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800e3bc8f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre

STACK_TEXT:  
fffff880`0355b5b0 fffff800`032d7cb9 : fffffa80`0e3bc8d0 fffffa80`0caf3040 fffff8a0`0000000d 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`0355bad0 fffff800`031b8157 : fffffa80`0e3bc8d0 fffff800`032322d8 fffffa80`0caf3040 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`0355bb00 fffff800`0311f505 : fffff800`03293d00 00000000`00000001 fffffa80`0da2cb10 fffffa80`0caf3040 : nt!WheapProcessWorkQueueItem+0x57
fffff880`0355bb40 fffff800`03094a95 : fffff880`010ade00 fffff800`0311f4e0 fffffa80`0caf3000 00000000`0000055a : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`0355bb70 fffff800`03329b8a : 00000000`00000000 fffffa80`0caf3040 00000000`00000080 fffffa80`0ca6a890 : nt!ExpWorkerThread+0x111
fffff880`0355bc00 fffff800`0307c8e6 : fffff880`03389180 fffffa80`0caf3040 fffff880`033940c0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`0355bc40 00000000`00000000 : fffff880`0355c000 fffff880`03556000 fffff880`04376730 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME:  AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP:  0

IMAGE_VERSION:  

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x124_authenticamd_processor_bus_prv

FAILURE_ID_HASH:  {78c2f422-5335-4ef3-5cef-a28518da5023}

Followup: MachineOwner
---------
A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress. You can read more on this error and what to try here... Stop 0x124 - what it means and what to try: Stop 124 - What it means and what to try
My System SpecsSystem Spec
Reply

 computer restarts when on normal mode




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Computer BSODs in Normal, Fine in Safe Mode+Networking
I'm not sure what is going on. I haven't tried much but I'm not very good with BSODs. Minidump is going to be posted and so is msinfo32... Help is vastly appreciated. One attachment is a minidump other is msinfo32. Edit : A little more info, this happens after typing in my password to...
BSOD Help and Support
Computer takes about 20 min to start up normal. Fast on safe mode.
Hello, I have a HP Laptop Pavilion dv6. It has Windows 7 Home Premium x64 on it. When I hit the power button and let it turn on normally, it gets to the Windows 7 boot splash screen and gets stuck there for about 20 minutes. Sometimes it turns on completely, sometimes it will restart at that...
General Discussion
Computer goes into sleep mode, then immediately restarts.
My computer has been little weird lately. When I'm doing almost nothing, and computer is basically under 0% stress ( reading FB for example ) it's okay, but soon as I start some program, and the computer goes under stress ( fans start to go faster ) it kind of 'freezes' for sec, then continues. ...
General Discussion
BSOD desktop restarts in normal mode, error IRQL_NOT_LESS_OR_EQUAL n
Hello Just recently I have had an issue with the blue screen of death on my Acer desktop computer. Any time I try and login in normal mode within 30 seconds the computer crashes with the blue screen, and sometimes even in safe mode. I have tried CCleaner to fix the registry. I have try...
BSOD Help and Support
Computer runs really slow in normal mode, but runs fine in safe mode
I recently re-formatted my Sony VAIO since it was starting to run super slow. Now that I re-installed Windows 7 on it through recovery disks, it worked fined for about a day but then the problem came back. The computer is slow at bootup and runs super slow while freezing so many times. I am running...
BSOD Help and Support
Computer can't boot through safe mode or normal mode
Hello, I seem to be having quite the problem on a computer of mine. After recently installing the directx sdk I am unable to logon through normal or safe mode. When I try to boot up normally, I log in but then the monitors go black but everything else seems to run. Pressing ctrl alt delete works...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:00.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App