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Windows 7: BSOD possibly graphics card or memory related

25 May 2015   #11
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Hello mortikaye,

Right, there are four dumps in your logs with the latest two (0xFC and 0x101) blaming your nVidia driver. The older 0x101 was inconclusive.
Code:
fffff880`147ea650  fffff880`05f99f00Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x76ef00

6: kd> lmvm nvlddmkm
start             end                 module name
fffff880`0582b000 fffff880`062e6000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Tue May 12 02:59:00 2015 (55515E64)
    CheckSum:         00A86612
    ImageSize:        00ABB000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
You also received a 0x124 just over two weeks ago, a 0x124 denotes a hardware error. These hardly ever give an indication as to what the problem is and that's the case here, although they're usually fatal errors whereas this one isn't.
Code:
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel__UNKNOWN

BUCKET_ID:  X64_0x124_GenuineIntel__UNKNOWN

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x124_genuineintel__unknown

FAILURE_ID_HASH:  {261c7ae5-2cd4-7cad-992f-2df21b8bc48b}

Followup: MachineOwner
---------

4: kd> !errrec fffffa800f99f028
===============================================================================
Common Platform Error Record @ fffffa800f99f028
-------------------------------------------------------------------------------
Signature     : *** INVALID ***
Revision      : 255.255
Record Id     : aaaaaaac00000000
Severity      : Recoverable (0)
Length        : -1431655764
Creator       : {00000000-aaac-aaaa-8000-000000000000}
Notify Type   : {00000000-aaac-aaaa-8000-000000000000}
Flags         : 0x00000080
What I would like you to do is remove one of your GPUs from your SLi setup and test the rig with just one card. Make a note of which driver you're using and temperatures at both idle and under load. If things are stable with just one card, replace it with the second card and test the system again.

Report back with the results and we'll work from there.


My System SpecsSystem Spec
.
25 May 2015   #12
mortikaye

Windows 7 64 bit
 
 

thanks for the quick reply.

I was planning on using Open Hardware Monitor for measuring the temps. Would this program be OK, or would you suggest another?
My System SpecsSystem Spec
25 May 2015   #13
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

There are a few you can choose from, I usually use Speccy (linked in my signature) or HWMonitor is another I've used. I've no experience of Open Hardware Monitor so I couldn't say, you can install all three if you like which should be helpful in determining the readings are correct.
My System SpecsSystem Spec
.

25 May 2015   #14
mortikaye

Windows 7 64 bit
 
 

For the first card I tested it was 28c at idle and was 69 at load.

Things seemed stable. I played the Witcher 3 for a few hours with no CTD or BSOD.

Will test the other card tomorrow and get back to you with results.

Thanks again for looking into this.
My System SpecsSystem Spec
25 May 2015   #15
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

No problem at all mate. Just keep us informed.
My System SpecsSystem Spec
27 May 2015   #16
mortikaye

Windows 7 64 bit
 
 

I did at proper stress test with FurMark on that first card for about 15 minutes and the it got up to about 81c, but no problems. No CTD or BSOD.

Will stress the 2nd card tonight.
My System SpecsSystem Spec
28 May 2015   #17
mortikaye

Windows 7 64 bit
 
 

2nd card idled at 28c and at load got up to 85c.

Things seem stable. No CTD or BSOD.
My System SpecsSystem Spec
28 May 2015   #18
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Is the original card in the first PCI-e slot? Install the cards in the opposite slots to what they were originally and set up the SLi configuration again, making sure you perform a clean install of the drivers. Test the system again and see what happens.
My System SpecsSystem Spec
07 Jun 2015   #19
mortikaye

Windows 7 64 bit
 
 

Sorry it's taken me some time to get back, but I've just moved house.

OK, so I did as suggested and set up the sli again, but was still having issues. I then put a different sli bridge in and the problems seem to have gone.
My System SpecsSystem Spec
07 Jun 2015   #20
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Excellent news. If you're happy the issue is resolved please mark the thread as Solved, you can always mark it Unsolved if the issues return. I'm glad you've found the root of your problem.
My System SpecsSystem Spec
Reply

 BSOD possibly graphics card or memory related




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