error 0x0000003b


  1. Posts : 8
    Windows 7 Professional x64
       #1

    error 0x0000003b


    I have recently just reinstalled windows on my main drive and have crashed pretty much every day since. I think the problem is my graphics driver, but I don't really know what to do to figure it out.



    My system specs
    CPU Intel Core i5 2500K @ 3.30GHz
    RAM 12.0GB Dual-Channel DDR3 @ 799MHz (9-9-9-24)
    Motherboard ASUSTeK Computer INC. P8Z68-V LX (LGA1155)
    Graphics 2047MB NVIDIA GeForce GTX 760 (ZOTAC International)
      My Computer


  2. Posts : 11
    windows 7 home premium 64bit
       #2

    Nvidia has that unified driver thing. So download the newest ones from their site. Zotac is low cost/quality hardware imho. What makes you think it is the video card? Can you run the system off of onboard video?
      My Computer


  3. Posts : 8
    Windows 7 Professional x64
    Thread Starter
       #3

    I've ran memtest countless times with only one error on my 4th stick of ram so I took that out. I just replaced my larger hard drive that I install all my games on. I haven't tried running the system off the onboard video yet, but I dont know if ill be able to do that things that crash my computer while using the onboard video.
      My Computer


  4. Posts : 11
    windows 7 home premium 64bit
       #4

    So your system still blue screens with the onboard video? Is it only bsoding while gaming?
      My Computer


  5. Posts : 8
    Windows 7 Professional x64
    Thread Starter
       #5

    I have not hooked it up to my onboard video yet, but mosty yes to BSOD while gaming. Ill have WoW up while watching a youtube video then the page will crash. That pretty much has a domino effect crashing everything else on my computer then I blue screen.
      My Computer


  6. Posts : 11
    windows 7 home premium 64bit
       #6

    Can you return or rma the video card? If you can return it get one from a better manufacturer. Unless zotac did that trick where ypu have to send in part of the box to get a rebate. I wish xfx still did nvidia cards. Did you try the newest nvidia drivers?
      My Computer


  7. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #7

    It may be because your Windows installation is counterfeit, you have an ACER PID on a retail ASUS motherboard.

    Code:
    Host Name:                 AKIBA-PC
    OS Name:                   Microsoft Windows 7 Ultimate 
    OS Version:                6.1.7600 N/A Build 7600
    OS Manufacturer:           Microsoft Corporation
    OS Configuration:          Standalone Workstation
    OS Build Type:             Multiprocessor Free
    Registered Owner:          Akiba
    Registered Organization:   
    Product ID:                00426-OEM-8992662-00006 ---> ACER PID
    Original Install Date:     6/22/2015, 7:06:50 PM
    System Boot Time:          6/23/2015, 12:57:39 PM
    System Manufacturer:       System manufacturer
    System Model:              System Product Name
    System Type:               x64-based PC
    Processor(s):              1 Processor(s) Installed.
                               [01]: Intel64 Family 6 Model 42 Stepping 7 GenuineIntel ~3301 Mhz
    BIOS Version:              American Megatrends Inc. 3506, 1/17/2012
    Counterfeit installations such as yours can contain heavily modified code that can cause the installation to behave it unexpected ways. Analysing BSODs and determining their causes on these sorts of installations is completely unreliable, and for this reason most analysts won't attempt it.

    My recommendation is to install a genuine copy of Windows 7. This will minimise the problems you are experiencing and make subsequent diagnosis of BSODs far more reliable. Once you are running a genuine Windows 7 installation and are still experiencing BSODs, upload your new logs we will be happy to help you solve them.
      My Computer


  8. Posts : 11
    windows 7 home premium 64bit
       #8

    Boozad said:
    It may be because your Windows installation is counterfeit, you have an ACER PID on a retail ASUS motherboard.

    Code:
    Host Name:                 AKIBA-PC
    OS Name:                   Microsoft Windows 7 Ultimate 
    OS Version:                6.1.7600 N/A Build 7600
    OS Manufacturer:           Microsoft Corporation
    OS Configuration:          Standalone Workstation
    OS Build Type:             Multiprocessor Free
    Registered Owner:          Akiba
    Registered Organization:   
    Product ID:                00426-OEM-8992662-00006 ---> ACER PID
    Original Install Date:     6/22/2015, 7:06:50 PM
    System Boot Time:          6/23/2015, 12:57:39 PM
    System Manufacturer:       System manufacturer
    System Model:              System Product Name
    System Type:               x64-based PC
    Processor(s):              1 Processor(s) Installed.
                               [01]: Intel64 Family 6 Model 42 Stepping 7 GenuineIntel ~3301 Mhz
    BIOS Version:              American Megatrends Inc. 3506, 1/17/2012
    Counterfeit installations such as yours can contain heavily modified code that can cause the installation to behave it unexpected ways. Analysing BSODs and determining their causes on these sorts of installations is completely unreliable, and for this reason most analysts won't attempt it.

    My recommendation is to install a genuine copy of Windows 7. This will minimise the problems you are experiencing and make subsequent diagnosis of BSODs far more reliable. Once you are running a genuine Windows 7 installation and are still experiencing BSODs, upload your new logs we will be happy to help you solve them.
    Do the dump files point towars it being the video card drivers?
      My Computer


  9. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #9

    I'm not looking at the dumps while the OS is counterfeit.
      My Computer


 

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