BSOD while using Adobe different Adobe Products


  1. tehmezz
    Posts : 4
    Windows 7 Enterprise x64
       New #1

    BSOD while using Adobe different Adobe Products


    Hey guys,

    I keep getting BSODs whenever I'm running any of the following Adobe applications:
    • Photoshop
    • Premiere
    • After Effects
    • Illustrator


    Beyond that, there is no pattern I'm able to discern that's causing the crashes. It doesn't only happen when I'm doing something resource intensive like rendering or exporting, it's even happened when I'm not at the computer. I'll work for 2 hours and everything will be fine, and then it'll crash several times within an hour.

    I'm getting different errors almost every time, as well, including:
    0x00000101 (0x00000000c0000005, 0xFFFFF800034BC5A2, 0xFFFFF880218A6B30, 0x0000000000000000)
    0x00000124 (0x0000000000000000, 0xFFFFFA8019959028, 0x00000000B0800000, 0x0000000000040151)
    0x0000003B (0x0000000000000019, 0x0000000000000000, 0xFFFFF88002FE6180, 0x0000000000000004)

    I've attached the DM Log Collector output, as well.

    I've been trying to diagnose this for weeks, with no luck. I've run hardware tests on the RAM and GPUs, and everything performs fine, so I'm thinking this is some kind of software issue.

    Any help would be very deeply appreciated, thank you!
      My Computer
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  3. Berton
    Posts : 1,519
    Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP
       New #2

    How old are the programs, what versions? Could it be your computer is too good for them?
      My Computer
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  4. tehmezz
    Posts : 4
    Windows 7 Enterprise x64
    Thread Starter
       New #3

    I'm running the latest version of Adobe Cloud Creative Suite (2014), so I sincerely hope not...
      My Computer
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  6. tehmezz
    Posts : 4
    Windows 7 Enterprise x64
    Thread Starter
       New #4

    So this has everyone else here stumped, too?
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  7. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #5

    Here is a idea.

    Nobody that uses Adobe Cloud Creative Suite has seen your thread.
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  8. tehmezz
    Posts : 4
    Windows 7 Enterprise x64
    Thread Starter
       New #6

    Great idea.

    So I should keep bumping this thread up until somebody who uses Adobe sees it?
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  10. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #7

    Bumping NO.

    Please read the forum rules.

    https://www.sevenforums.com/misc.php?do=showrules

    2) No useless posts, e.g., thread bumping, useless one liners, junk posting to increase post count, and identical multi-postings in different forums
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  11. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #8

    The dump files are quite unspecific, however I did notice errors with your Avira installation in your eventlog. Its not beyond possibility it is interfering with the Adobe products.

    It might be worth trying soemthing else, or at least repairing the Avira installation.

    Another likely option is to remove these two software applications - they are well documented causes of BSOD's:
    Code:
    DAEMON Tools Lite	"c:\program files (x86)\daemon tools lite\dtlite.exe" -autorun	Beast\admin	
GIGABYTE OC_GURU	c:\progra~2\gigabyte\gigaby~1\oc_guru.exe	Public	Common Startup
      My Computer
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