BSOD while surfing chrome

Page 2 of 2 FirstFirst 12

  1. Posts : 33
    Windows 7 Professional x64
    Thread Starter
       #11

    Of the OS or the Graphics Driver?
    Because I've already removed it and tried again. Same result.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #12

    aviv18391 said:
    Of the OS or the Graphics Driver?
    Because I've already removed it and tried again. Same result.
    OS.
      My Computer


  3. Posts : 33
    Windows 7 Professional x64
    Thread Starter
       #13

    No can do, anything else you could offer?
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #14

    No.
      My Computer


  5. Posts : 33
    Windows 7 Professional x64
    Thread Starter
       #15

    Thank you sir.
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #16

    I think I need to justify why the clean install is the only option (not the final, but the first) here.

    This BSOD is occurring due to a driver failure. The driver is intel HD graphics driver. The device that is driven by the driver is Intel HD graphics 3000. The exactly matching latest driver is not being installed there saying the hardware is not compatible.

    That may have two possible alternative interpretations. First, there is some manufacturer's settings that is blocking driver install, they will accept some custom modded drivers only. Second, the graphics hardware is failing.

    In either case, a clean install is needed. If the manufacturer's settings are created by the software environment, then a clean install will break it and will make the system capable for a proper driver update. If the hardware is failing, then the device will not take any least driver even via the windows update after the clean reinstall. And that is why the clean install is needed.

    It may be another case, the driver is not failing, and still the latest drivers are not being installed. Then we have to decide that Lenovo has applied some BIOS settings which is resisting a driver update when the driver is not a modded one. In that case we need to go in the BIOS and apply our own settings as if a normal computer. But that is the next step.

    hope you will understand me.
      My Computer


  7. Posts : 33
    Windows 7 Professional x64
    Thread Starter
       #17

    Figured it out sir.
    Somehow, Installing the driver in safe mode helped... Dont know how, dont know why.
    Thank you.
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #18

    Good to know.
      My Computer


 
Page 2 of 2 FirstFirst 12

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 18:18.
Find Us