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Windows 7: BSOD while doing graphic design

15 Apr 2015   #1
mruffell

windows 7 64
 
 
BSOD while doing graphic design

Getting BSOD a lot lately, far as i know my window 7 is all up to date.. so any help will great


My System SpecsSystem Spec
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15 Apr 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Which mouse do you use? How old that one is? If you apply any other mouse, does it change anything?

Let us know.
______________________________________________
Code:
BugCheck 1E, {ffffffffc0000005, fffff88008996884, 0, ffffffffffffffff}

Probably caused by : HIDCLASS.SYS ( HIDCLASS!HidpIrpMajorRead+538 )

Followup: MachineOwner
---------
My System SpecsSystem Spec
15 Apr 2015   #3
mruffell

windows 7 64
 
 

i use a logitech G502, but last year.. and no it happens with my other mouse i use Razer Ouroboros mouse also..
My System SpecsSystem Spec
.

15 Apr 2015   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by mruffell View Post
i use a logitech G502, but last year.. and no it happens with my other mouse i use Razer Ouroboros mouse also..
If it happens the same irrespective of mouse (I hope you are sure about it) then there is something else playing behind hidclass, the mouse driver. Let us search for it.

Enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
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 BSOD while doing graphic design




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