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Windows 7: BSOD whenever computer wakes up

15 Apr 2015   #1
metro5053

Windows 7
 
 
BSOD whenever computer wakes up

G'day Guys,
Have just re-assembled a computer from parts I had, it works fine except when it wakes up from sleep, all I ever get is the BSOD, consequently I don't let the HDD power down.
Would appreciate some help with this
Thanks and Regards
Bob


My System SpecsSystem Spec
.
16 Apr 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Uninstall the installed display driver using Display Driver Uninstaller. Then install the CCC 14.4 WHQL only.

When done, Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark
Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also let us know if you have experienced any crash/BSOD and/or artifacts during the test.

Let us know the results.
___________________________________________
Code:
BugCheck 116, {fffffa800462b3b0, fffff8800400b848, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+b848 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa800462b3b0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8800400b848, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
atikmpag+b848
fffff880`0400b848 4883ec28        sub     rsp,28h

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre

STACK_TEXT:  
fffff880`03cd99c8 fffff880`142f2134 : 00000000`00000116 fffffa80`0462b3b0 fffff880`0400b848 00000000`00000000 : nt!KeBugCheckEx
fffff880`03cd99d0 fffff880`142f1e3e : fffff880`0400b848 fffffa80`0462b3b0 fffffa80`06f3ed50 fffffa80`07942010 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`03cd9a10 fffff880`14399f13 : fffffa80`0462b3b0 00000000`00000000 fffffa80`06f3ed50 fffffa80`07942010 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`03cd9a40 fffff880`143c3cf1 : 00000000`ffffffff 00000000`0001453f 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`03cd9b20 fffff880`143c2437 : 00000000`00000102 00000000`00000001 00000000`0001453f 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`03cd9b50 fffff880`143952d2 : ffffffff`ff676980 fffffa80`07942010 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
fffff880`03cd9bf0 fffff880`143c1ff6 : 00000000`00000000 fffffa80`06b7aab0 00000000`00000080 fffffa80`07942010 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
fffff880`03cd9d00 fffff800`02f2db8a : 00000000`fffffc32 fffffa80`07948b50 fffffa80`039f4040 fffffa80`07948b50 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`03cd9d40 fffff800`02c808e6 : fffff880`009e7180 fffffa80`07948b50 fffff880`009f1fc0 fffff880`00f8d0af : nt!PspSystemThreadStartup+0x5a
fffff880`03cd9d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
atikmpag+b848
fffff880`0400b848 4883ec28        sub     rsp,28h

SYMBOL_NAME:  atikmpag+b848

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME:  atikmpag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  546e9eb6

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x116_image_atikmpag.sys

FAILURE_ID_HASH:  {83e844bc-fe68-2042-4230-7f5d3e90b48a}

Followup: MachineOwner
---------

0: kd> lmvm atikmpag
start             end                 module name
fffff880`04000000 fffff880`04096000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Fri Nov 21 07:38:54 2014 (546E9EB6)
    CheckSum:         00093077
    ImageSize:        00096000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
16 Apr 2015   #3
metro5053

Windows 7
 
 

Hi,
what I fogot to mention, to pre-occupied with the BSOD. Initially my Graphics card was a Gigabyte (NVIDIA) GV-N76G256D-RH, which after wake up gave me a frozen screen with faded color and fragmented white lines through it. Thought it must be the Graphics card, so installed a new Gigabyte AMD Radion HD 5450 1024Mb DDR3, but I now get the BSOD from wake up.
Thanks and Regards
Bob
My System SpecsSystem Spec
.

16 Apr 2015   #4
metro5053

Windows 7
 
 
Furmark test

Hi Arc,
ran the test for just over an hour. Here it is
Regards
Bob
My System SpecsSystem Spec
17 Apr 2015   #5
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

metro5053, something is very wrong there. It could just be a bad Furmark download or install or a graphics card problem. It should look like this. Your card is not rendering what's there. Look at your FPS, and Average FPS. They are pretty close to mine. The difference is you have a HD5450 and I have a GTX 980 Classified. That isn't possible.

Attachment 356532
My System SpecsSystem Spec
17 Apr 2015   #6
metro5053

Windows 7
 
 
Furmark test

Hi,
Thanks for the help, I downloaded the lastest version of Furmark and ran it, gave me the same results as my last test. Maybe the mobo?, as I have use 2 different graphics cards same result BSOD in both cases
Regards
Bob
My System SpecsSystem Spec
17 Apr 2015   #7
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Go into your BIOS. See what the values are for your +12V, +5V and +3.3V. Unless you have a driver from some other piece of software conflicting with your graphics drivers, Graphics card problems are either the driver, the Card, the motherboard or the PSU.

I'm not sure which Gigabyte board you have, but if you have another PCIe X16 slot, try it. Please update your system specs as much as you can. Include the Manufacturer and Model. These are the instructions I usually give. maybe they will help you. You did a much better job on system specs than most do.

Please fill out your System Specs

information   Information
Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs
My System SpecsSystem Spec
17 Apr 2015   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi metro5053. Follow what essenbe suggested. I requested him to guide you.
Quote   Quote: Originally Posted by essenbe View Post
if you have another PCIe X16 slot, try it.
Your motherboard M3A32-MVP DELUXE seems to have more PCIex16 slots to apply the graphics card.
Attachment 356553
Try the card in any other slot and see how it goes.
My System SpecsSystem Spec
18 Apr 2015   #9
metro5053

Windows 7
 
 
Bsod

Hi,
Ok, This is my lsecond computer specs are:
OS: Window 7 pro 64 bii
CPU: AMD Phenom 9950 Black Edition
MoBo: AsusTek M3A32-MVP Deluxe (CPU1)
Grasphics:
My System SpecsSystem Spec
18 Apr 2015   #10
metro5053

Windows 7
 
 
BSOD Computer Specs

Ok, This is my second computer, Specs as listed below:

OS: Windows7 Pro 64bit
CPU: AMD Phenom 9950 Black edition
MoBo: AsusTeK M3A32-MVP Deluxe
Graphics: 1024MB ATI Radeon HD5450(Gigabyte)
Ram: Cosair 2 x 2 GB Dual Channel DDR2@401Mhz
Storage: 60gb OCZ-Vertex2 SSD
Seagate 500GB Sata
WD 300GB Sata

Tried another PCI-E slot still the same problem, think the Mobo is faulty, any recommendations for another one that will be compatable with the above specs?
Thanks andRegards
Bob
My System SpecsSystem Spec
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