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Windows 7: Windows 7 randomly freezing/crashing

16 Apr 2015   #11
willdude12

Windows 7 Home Premium 64bit
 
 

Thanks for the reply

The problem is I can't boot into safe mode as when it is loading windows files it gets up too \windows\system32\DRIVERS\amdkmpfd.sys and completely freezes

Also I have no system restore points so I am very stuck on what to do right now!


My System SpecsSystem Spec
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16 Apr 2015   #12
willdude12

Windows 7 Home Premium 64bit
 
 

Good news is that I tired rhe option that boots to a version were it secessfully booted and I think all that did was disable Verifer. As for now should I be uninstalling dameon or?
My System SpecsSystem Spec
16 Apr 2015   #13
willdude12

Windows 7 Home Premium 64bit
 
 

As for now I am going to make a new DM log and upload it as requested

Also I am going to add a screenshot of Dump File from the BSOD that was occurring when I was trying to start my computer (Though Blue Screen Viewer)

Thank you so much for you help
My System SpecsSystem Spec
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16 Apr 2015   #14
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The verifier enabled BSOD was a combined effect of Daemon Tools and iTunes. Thats a vicious combo of software.

You know how to uninstall Daemon Tools completely form your system. Do it. It will be good if you let iTunes go, too; at least for the time being. Daemon tools will go forever.

Also dont forget to free up the startup folder.

Now, I doubt that it may be the root cause of your random freezing issue. Please continue with driver verifier for one more BSOD at least. But dont forget to make a system restore point manually before enabling verifier. Now you know how important it will be.

Let us see one further crash dump.
______________________________________________
Code:
BugCheck C9, {23e, fffff88001973360, fffff980090dcee0, 0}

*** WARNING: Unable to verify timestamp for GEARAspiWDM.sys
*** ERROR: Module load completed but symbols could not be loaded for GEARAspiWDM.sys
*** WARNING: Unable to verify timestamp for dtsoftbus01.sys
*** ERROR: Module load completed but symbols could not be loaded for dtsoftbus01.sys
Probably caused by : dtsoftbus01.sys ( dtsoftbus01+1360 )

Followup: MachineOwner
---------
My System SpecsSystem Spec
17 Apr 2015   #15
willdude12

Windows 7 Home Premium 64bit
 
 

All is well I have cleared up my startup and removed both Itunes and Daemon Tools but I went to creaute a restore point but it gave me an error saying

"The shadow copy provider had an error. Check the System and Application event logs for more information (0x80042306)

Any help on this?

Thanks
My System SpecsSystem Spec
17 Apr 2015   #16
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Try the fix here: https://support.microsoft.com/en-us/kb/2828270/

It may occur due to disc corruptions, too. Test your HDD using Seatools: SeaTools for DOS and Windows - How to Use
It would be better if you run Seatools for DOS, and take both the short generic and generic test.

Let us know the results.
My System SpecsSystem Spec
17 Apr 2015   #17
willdude12

Windows 7 Home Premium 64bit
 
 

I am currently working on the seatools method but waiting until later tonight when I don't have to use my PC

Meanwhile I had problems with the windows fix for restore point as I can't find the registry I need to find (see image)
My System SpecsSystem Spec
17 Apr 2015   #18
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Well, can you post a screenshot of your disc management window?
Disk Management - Post a Screen Capture Image
My System SpecsSystem Spec
17 Apr 2015   #19
willdude12

Windows 7 Home Premium 64bit
 
 

Here you go
My System SpecsSystem Spec
17 Apr 2015   #20
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It is not a conventional windows 7 disc management screenshot. Usually there remains one more partition of 100 MB, named system reserved, and that is the system and active partition.

Here is a classic example: Click here.

At this stage I will suggest you to not mess with this windows installation anymore right now. Dont go with Driver Verifier etc. Just check the health of the disc. If it is OK, forget it .... itill it hangs and freezes anymore.

If it hangs again, do two things.

First, open the computer, clean the inside with Compressed air. Dust and moisture may cause those hangs. So clean the edges of the RAM sticks and SATA ports with dry cotton cloth. Then re-seat the PC.

Second: Plan for a clean reinstall, but not in a hurry. Cleaning the computer is the first priority. Then go for it if needed. To make your windows installation a perfect one that will maximize the performance, follow Clean Reinstall - Factory OEM Windows 7

Now run the computer normally. Let us know how it runs. Report us for any further issue.
My System SpecsSystem Spec
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 Windows 7 randomly freezing/crashing




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