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Windows 7: Windows 7 Bluescreen error

17 Apr 2015   #1
rajeshkc

Windows 7 Home Premium 64bit
 
 
Windows 7 Bluescreen error

Hi,

I have got a BSOD error twice this month. I have attached minidump file to this thread. I would like to request someone review it and let me know of the nature and risk level of this problem.

Thank You.

Best Regards,
Rajesh Kumar.


My System SpecsSystem Spec
.
17 Apr 2015   #2
cipley

Windows 7
 
 

Quote:
STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA

Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff880e948a1a0, 0, fffff8800558ef68, 5}


Could not read faulting driver name
Probably caused by : igdpmd64.sys ( igdpmd64+159f68 )
this is your Intel Graphics Driver: igdpmd64.sys

try to update from the Intel Drivers download: https://downloadcenter.intel.com/

as I see your driver is quite old:
Code:
Timestamp:        Mon Nov 29 12:23:11 2010 (4CF338BF)
My System SpecsSystem Spec
17 Apr 2015   #3
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi Rajesh.

Do you have windows update KB2670838 installed? If so, uninstall it.
Windows Update - Uninstall an Update
Report us for any further issue.

About your display driver, yes, it is old.
Code:
    Image name: atikmpag.sys
    Timestamp:        Thu Jan 06 22:31:00 2011
And you need to update it. You may get it from AMD's site: Download Drivers .... Take the option
Automatically Detect and Install Your Driver.
My System SpecsSystem Spec
.

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 Windows 7 Bluescreen error




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