BSOD New drivers for AMD R9 270x

DunkleSeele13 · 17 Apr 2015

Hi i have updated my videocard drivers a few days ago and i started to have this BSOD, i have had it earlier but when it happened i format the HDD and clean the termic paste. I thought it was the problem, but since i had the same problem again and again i started to look, this BSOD always happened when i was playing some videogame so i tried to use an earlier version of my drivers but it didn't work. I still having the same problem.

Then i decided to check my video card temperatures but for some reason they where fine so i noticed with the program "Whocrashed" that the problem might be the atihdw76.sys (AMD High Definition Audio Function Driver, Advanced Micro Devices) i don't know you but i think this is part of some kind of audio driver that AMD provide i think that maybe it is the problem.

By the way i use my TV as monitor i don't know if that could cause a problem, sometimes i use my TV speakers, but most of the time i use headphones plugged in the PC case that use the VIA high definition audio drivers.

I'll upload the zip with the report made by the forum tool, thanks for your help

cipley · 17 Apr 2015

Hi and welcome to seven forum :)

I had a look on your latest dump, the results are:

STOP 0x00000124: WHEA_UNCORRECTABLE_ERROR

Usual causes: Hardware, Incompatibility, May be driver corruption

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred.

Code:

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa8008412978
Section       @ fffffa8008412a50
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : BUS error
Operation     : Generic
Flags         : 0x00
Level         : 3
CPU Version   : 0x0000000000600f20
Processor ID  : 0x0000000000000000

I'm afraid that this is caused by a failing processor :s
Try this one out:
Hardware - Stress Test with Prime95

DunkleSeele13 · 17 Apr 2015

Just a question before i do the test how much time do i have to run the test?

cipley · 17 Apr 2015

from the thread:

6. Leave the test running for up to 2 hours, unless errors occur sooner. Errors will show up by one or more of the workers stopping.

DunkleSeele13 · 18 Apr 2015

I did the test and it looks that it's ok i did it for two hours but after that i tried to run some games and watch some videos on youtube and it happened again i leave the image of the test.

cipley · 18 Apr 2015

did you do the test while running some task or you left it idle?

meanwhile I'll ask someone too look further to this...

DunkleSeele13 · 18 Apr 2015

I ran it idle

Golden · 18 Apr 2015

Code:

Event[58204]:
  Log Name: System
  Source: Disk
  Date: 2015-04-17T04:00:46.848
  Event ID: 7
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Clásico
  User: N/A
  User Name: N/A
  Computer: Dunkle-PC
  Description: 
El dispositivo, \Device\Harddisk0\DR0, tiene un bloque defectuoso.

Check your hard drive/s for errors using SeaTools.

Code:

Nombre de host:                            DUNKLE-PC
Nombre del sistema operativo:              Microsoft Windows 7 Ultimate 
Versi¢n del sistema operativo:             6.1.7601 Service Pack 1 Compilaci¢n 7601
Fabricante del sistema operativo:          Microsoft Corporation
Configuraci¢n del sistema operativo:       Estaci¢n de trabajo independiente
Tipo de compilaci¢n del sistema operativo: Multiprocessor Free
Propiedad de:                              Dunkle
Organizaci¢n registrada:                   
Id. del producto:                          00426-OEM-8992662-00400
Fecha de instalaci¢n original:             08/12/2014, 01:43:40 a.m.
Tiempo de arranque del sistema:            17/04/2015, 02:11:41 a.m.
Fabricante del sistema:                    Gigabyte Technology Co., Ltd.
Modelo el sistema:                         GA-78LMT-USB3

Counterfeit installations such as yours contains heavily modified code that causes the installation to behave it unexpected ways. Analysing BSOD's and determining their causes on these sorts of installations is very unreliable. My recommendation is to start with a clean slate, and install a genuine version of Windows.